topic xp crashed (PCMCIA) in Networking

xp crashed (PCMCIA)

Harold_14 — Mon, 03 Nov 2003 17:54:13 GMT

I have a problem. with a "win XP pro" Compaq Evo N1020v.
It's the same problem as http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=238553
My notebook crashed while i was installing the drivers of the:
3ComÂ® OfficeConnectÂ® Wireless 11g PC Card
Product #: 3CRWE154G72

I have attempt to try:
New installation "win XP pro"(2 time's)
BIOS flash
first driver install
New driver

Can someone help me???

(sorry for my English,I'm Du

Re: xp crashed (PCMCIA)

Roger Faucher — Mon, 03 Nov 2003 18:30:22 GMT

Harold:

Go here and click on XP version (Home or Pro), then download/install anything that's newer than what you currently have but especially the BIOS and System Enhancements Disk.

Then get the latest firmware & management software/driver for your 3Com card from here: http://www.3com.com/products/en_US/result.jsp?selected=all&sort=effdt&order=desc&sku=3CRWE154G72

Hope this helps!

Roger

Re: xp crashed (PCMCIA)

Roger Faucher — Mon, 03 Nov 2003 18:50:33 GMT

Harold:

Sorry, I left out the link for the first paragraph. Here it is: http://h18007.www1.hp.com/support/files/EvoNotebook/us/family/model/5178.html?submit.y=6&submit.x=6&cc=us

Roger

Re: xp crashed (PCMCIA)

Harold_14 — Tue, 04 Nov 2003 08:00:24 GMT

Sorry it didn't work
It's the same as first

Re: xp crashed (PCMCIA)

Roger Faucher — Tue, 04 Nov 2003 09:47:40 GMT

Harold:

As I understand it, your XP Pro system is working fine except that you cannot install this 3Com wireless PCMCIA adapter. Then it 'crashes' when you install the software/driver for the 3Com card. Is that right? Also, please define what you mean by 'crashes'.

Thanks

Roger

Re: xp crashed (PCMCIA)

Harold_14 — Tue, 04 Nov 2003 10:52:36 GMT

by crashed i mean, that windows xp pro jamed.
I can only go further by rebooting my laptop

Re: xp crashed (PCMCIA)

Roger Faucher — Tue, 04 Nov 2003 13:06:17 GMT

Harold:

Did you follow these instructions to install the 3Com card?
"With the computer on and Windows running, insert the Installation
CD into the CD-ROM drive. The auto-start feature starts the installation.
If nothing happens within five seconds, click Start > Run and
type d:\setup.exe (where d: is your CD-ROM drive).
Insert your Wireless LAN PC Card as indicated.
Respond to the prompts as they appear.
If you are prompted for the drivers, enter d:\ where d: is the location
of the CD-ROM drive where the Installation CD is inserted.
During the installation process, you may receive prompts for the
Windows installation CD. Insert the CD for your Windows operating
system and indicate the correct path.
Your computer goes through a brief installation process during which
it displays several windows indicating what is currently installing.
Restart the computer whenever you are prompted.
If you restarted your computer after installing the Wireless LAN PC
Card and the install program did not start automatically, click Start >
Run and type d:\setup.exe (where d: is your CD-ROM drive).
From the Installation CD, select Install 3Com Wireless Card Manager
and follow the prompts, removing the Installation CD and restarting
your computer whenever you are prompted.
If the 3Com icon was not placed in the system tray when you installed
the Wireless LAN PC Card, start the 3Com Launcher by selecting Start
> Programs > 3Com Mobile > 3Com Wireless Card Manager."
Did the procedure complete or did it fail during the installation?

Consider downloading the 3Com Connection Assistant from here: http://www.3com.com/prodforms/software/connection_assistant/ca_thankyou.html

Hope something here helps!

Roger

Re: xp crashed (PCMCIA)

Harold_14 — Wed, 05 Nov 2003 18:07:47 GMT

Sorry but it doesn't had any effect at all
The 3Com Wireless Card Manager is corectly installed.
But he didn't find any wireles card?

Re: xp crashed (PCMCIA)

Roger Faucher — Mon, 24 Nov 2003 00:42:19 GMT

Harold:

See if there's anything newer here (especially BIOS):
http://h18007.www1.hp.com/support/files/evonotebook/us/locate/64_5178.html

I would say if problem persists and 3Com can't help you, you may have to try a different wireless card.

Roger