topic Re: Reporting queued error in HPE EVA Storage

Reporting queued error

TonyBW — Tue, 05 Sep 2006 16:21:50 GMT

The server application event log is getting the error

Reporting queued error: faulting application hpacubin.exe

Has anyone seen this before? Know what is causing it?

Thanks
TBW

Re: Reporting queued error

Sameer_Nirmal — Tue, 05 Sep 2006 16:58:26 GMT

The error indicates the "queue" error on fiber or scsi data channel given by ACU.

Which array is this? its firmware version?
ACU version?
Do you see other details for it in event log?

Re: Reporting queued error

TonyBW — Tue, 05 Sep 2006 17:51:17 GMT

Hi, These are the two errors in the log

Faulting application hpacubin.exe, version 7.15.19.0, faulting module hpacubin.exe, version 7.15.19.0, fault address 0x0008c0b6.

The application, C:\Program Files\Compaq\Cpqacuxe\Bin\hpacubin.exe, generated an application error The error occurred on 09/05/2006 @ 17:58:38.806 The exception generated was c0000005 at address 0048C0B6 (hpacubin)

We have an MSA1500cs

Re: Reporting queued error

Sameer_Nirmal — Wed, 06 Sep 2006 00:54:06 GMT

Ensure you have Windows OS latest SP applied. I am not sure about firmware version of MSA you have, but there is critical customer advisory for Active/passive firmware released at
http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000083558928

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=415600〈=en&cc=us&taskId=135&prodTypeId=12169&prodSeriesId=415598

I would suggest to log a s/w call with HP.
Consider upgrading ACU as well.
http://h18023.www1.hp.com/support/files/server/us/download/23361.html