topic Re: Problem connecting to EVA 4100 in HPE EVA Storage

Problem connecting to EVA 4100

Alexis Novik — Wed, 09 Apr 2008 10:38:13 GMT

Hi!

I have a problem connecting to CommandView EVA on my brand new system.

I have Bladesystem C3000 with 2 BL460C blades with installed dualport Qlogic Mezzanine cards.
Blade enclosure consist 2 Brocade 4/8 Bladesystem switches.

Eva 4100 connected to 17,18 ports on both switches.

When i open CommandView Eva on my BL460C server i see logon screen. I'm added Administrator to HP Storage * groups. Then i see only borders of navigation window and nothing more.
Through ~5 minutes i see page with "Error opening page" frames.
Please help.

P.S.> I see 4 devices in Device Manager all called "HP StorageWorks EVA 4000/6000 Storage Array Controller"
P.P.S.> My os is Windows Server 2003 R2 x86.
And i already enter WWN on controllers as it requested.

Re: Problem connecting to EVA 4100

Alexis Novik — Wed, 09 Apr 2008 10:57:59 GMT

I also connected DELL 1950 server with QLA2460 to port 0 and it is okay with CV EVA on it.

Re: Problem connecting to EVA 4100

Ted Buis — Thu, 10 Apr 2008 12:36:16 GMT

Did you load the driver? There are two supported choices, the Storport and the SCSIport drivers for 32 bit Windows 2003.
See web page:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1844105&prodTypeId=329290&prodSeriesId=1844104&swLang=8&taskId=135&swEnvOID=1005

Re: Problem connecting to EVA 4100

Alexis Novik — Thu, 10 Apr 2008 12:42:15 GMT

Yes, it is properly installed. Look at attached screenshot in my first post.

Re: Problem connecting to EVA 4100

George Genov — Thu, 10 Apr 2008 17:38:52 GMT

Hi,

In IE go to Internet Options -> Security -> Restore zones to default settings.

Look if this fix your problem.

Another suggestion install another browser for example Firefox and try from it to open the Command View URL.

BR

George

Re: Problem connecting to EVA 4100

Alexis Novik — Mon, 14 Apr 2008 11:52:04 GMT

Already tried everything you said, not work for me.

Re: Problem connecting to EVA 4100

Amar_Joshi — Mon, 14 Apr 2008 18:08:05 GMT

Alexis,

Your connection and zoning looks perfect because SANSurfer is able to father EVA model information. Now only 2 things I can think of are :

1. Make sure you are in supported configuration for the following:
a. HBA, driver & BIOS
b. SAN Switch & firmware
c. EVA XCS version suitable to your CommandView version.

2. Check for JAVA (Windows > Control Panel
> Java) and make sure you are using correct version of Java. Even you can try reinstalling JAVA.

Hope my 2 cents worth...