topic Re: One controller unexpectedly lost. in HPE EVA Storage

One controller unexpectedly lost.

Andrey Ponomarev — Mon, 15 Dec 2008 07:23:31 GMT

Hello all, please could you assist me. Today morning, we found that one controller was unexpectadly lost with error on console:
TC 03510141 IDX: LF
Param 00:00000003
Does anybody know what is cause of this error?
Thank you in advance.

Re: One controller unexpectedly lost.

George Genov — Mon, 15 Dec 2008 07:54:48 GMT

Hi,
Can you specify the model of the EVA?

BR
George

Re: One controller unexpectedly lost.

Andrey Ponomarev — Mon, 15 Dec 2008 07:55:59 GMT

Hi,
We have EVA4000 in 2C4D configuration.

Re: One controller unexpectedly lost.

George Genov — Mon, 15 Dec 2008 08:01:00 GMT

Hi,

Termination Code: 03510141, means;
crash forced by other HSV200 controller.

So in the controller event log should be the answer why your controller crashed.

BR,

George

Re: One controller unexpectedly lost.

Uwe Zessin — Mon, 15 Dec 2008 08:01:22 GMT

Open a call with HP to assist you with troubleshooting.

Re: One controller unexpectedly lost.

Andrey Ponomarev — Mon, 15 Dec 2008 08:05:01 GMT

Ok, thank you.
We are in the process.
Hope HP make clear this situation.
Thank you very much to everybody =)

Re: One controller unexpectedly lost.

RonyHanka — Thu, 28 Jun 2012 05:20:05 GMT

hello, we are having the same issue on an EVA6000. kindly advice what HP has advised to do at that time?

thanks,

Re: One controller unexpectedly lost.

giladzzz — Sun, 01 Jul 2012 07:47:42 GMT

Many times this happens when there is a snapshot deleted or taken check in your

logs if there was such an event before the controller terminated.

also HP have made modifications in XCS to deal with such events

if you are not at version 6.25 HP will tell you to upgrade to that version

Regards