topic Re: RSM log-in failed in HPE EVA Storage

RSM log-in failed

Ralf Gerresheim — Tue, 10 Feb 2009 15:18:25 GMT

Hi,
I tried to install the RSM 4.0 Server Software on the server, where I installed also CV8.
The installation was successfull, but I wasn't able to log-in into the GUI. Always I get the error message "You do not have sufficient privileges to access the client". I use an acoount which is member of the Storage Admin Group.
What is wrong?
Is it necessary before loging in, that a BC or CA license is installed on the EVA (I'm waiting for it)?

Thanks in advance for any help.

Re: RSM log-in failed

Steven Clementi — Tue, 10 Feb 2009 16:03:20 GMT

It is not necessary to wait for licenses.

Are you using the same account for RSM as you use for Command View? if not, try an account that you know works with Command View.

Also, there is an update available. make sure you install RSM 4.0.1 before hand.

Steven

Re: RSM log-in failed

Ralf Gerresheim — Tue, 10 Feb 2009 17:00:27 GMT

Hi, I'm using the same account which I used for successful log-in with Command View (8.0.2). I have already updated to RSM 4.0.1.

Re: RSM log-in failed

Eric Datwyler — Tue, 01 Feb 2011 16:04:05 GMT

Was there any solution to this? I am having the same exact issue.