topic Re: Replacement for CommandView 1.09 in HPE EVA Storage

Replacement for CommandView 1.09

ROSS HANSON — Mon, 15 Jun 2009 13:15:41 GMT

Hello,
Having issues with CommandView SDM 1.09. Called HP's help desk and they have informed me that this version of CommandView is no longer supported by HP. Funny though, it came with our VA7400 and the San's is still in use.

Where can I find the updated or newer release of this software?

We are currently running a VA7400 to Brocade switches to rx4640

Thank for all the help

Re: Replacement for CommandView 1.09

Wickedsunny — Mon, 15 Jun 2009 21:24:16 GMT

Here is the link: -

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=12169&prodSeriesId=64112

Hope this helps.

Regards,
Sunny

Re: Replacement for CommandView 1.09

Amar_Joshi — Tue, 16 Jun 2009 02:47:21 GMT

Support is famous for refusals...

1. Hangup
2. Redial
3. Get someone else to help
4. If fails, go to step 1

My 2 cents worth...

Re: Replacement for CommandView 1.09

Torsten. — Tue, 16 Jun 2009 03:14:27 GMT

Having issues ... what issues?

Latest versions are

A.01.09.02 for 11.11 and 11.23

A.01.09.03 for 11.31

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=443575〈=en&cc=us&taskId=135&prodClassId=-1&prodTypeId=18964&prodSeriesId=64112

Re: Replacement for CommandView 1.09

marsh_1 — Tue, 16 Jun 2009 06:56:48 GMT

hi,

i'm with both these guys , well worth chasing support again, maybe you got someone who thinks you mean eva and is too young for va ! meanwhile post up the issue you are having, perhaps some of the guys on here may be able to help.

fwiw

Re: Replacement for CommandView 1.09

ROSS HANSON — Tue, 16 Jun 2009 15:27:59 GMT

Thanks for the response folks!

The issues I am having is commandview 1.09 SDM
is "sucking" up a whole CPU... 100%
I have to go in there and do a HA_trigger stop
and dial_trigger stop about every 90 minutes

HA_trigger and dial_trigger seems, after a time, to restart themselves and this is why I have to go and repeat my steps every 90 minutes

To be more specific it's a java process that runs that I must stop

Here's what you see when you do a Top:
root 152 20 375M 125M run 110:17 96.18 96.01 java

the 96.01 is the %CPU
the 96.18 is the %WCPU

Any ideas?

Re: Replacement for CommandView 1.09

Torsten. — Tue, 16 Jun 2009 16:00:39 GMT

Any ideas?

Yes - patch Java!

See also

http://www.hp.com/go/java