topic HP MSA CONTROLLER SCSI Array Device in HPE EVA Storage

HP MSA CONTROLLER SCSI Array Device

JasonWoerner — Tue, 10 Nov 2009 23:53:48 GMT

I have attached an MSA1500cs LUN to a Windows 2003 server via fibre. I can access the LUNs from within Windows, but the Device Manager is showing the MSA as an unknown device as shown in the subject line of this post.
Is there a driver I can install or some other procedure I can follow to identifiy this device properly? On other servers using the same storage, the device reads as "StorageWorks MSA1000/1500".

Re: HP MSA CONTROLLER SCSI Array Device

ess — Wed, 11 Nov 2009 05:05:18 GMT

Hi
1-are you install service pack install the system?
2- run the psp on the server.
(psp available in the smart start).

Re: HP MSA CONTROLLER SCSI Array Device

JasonWoerner — Wed, 11 Nov 2009 18:29:41 GMT

I'm not sure what you mean by service pack. We are up to date with Microsoft updates, and Windows Server 2003 service packs.

I installed the 8.30 PSP and rebooted. The issue remains.

Anyone else with any ideas?

Re: HP MSA CONTROLLER SCSI Array Device

Brett Watkins — Tue, 16 Feb 2010 06:00:01 GMT

Hi Jason

You will need to apply the HP MPIO drivers to your server.

Assuming you have version 7 Active/Active firmware, you will need the Full Featured DSM for MSA 1000/1500 version 3

Regards
Brett

Re: HP MSA CONTROLLER SCSI Array Device

Brett Watkins — Tue, 16 Feb 2010 06:04:56 GMT

The best way to find the software is to go to www.hp.com and click on Support & Drivers

Search for HP MPIO DSM and you will be able to choose the correct OS and version for your configuration

Regards
Brett