topic Re: Command view not working in HPE EVA Storage

Command view not working

EVA3000 VCS2006 — Wed, 03 Mar 2010 05:29:58 GMT

HI
I have EVA3000 running on old VCS 2006, and Strorage applience 2.1, currently command view is discovering the EVA and show the first page of teh EVA total and remaining storage but when i browse teh Command view its reurn an error :"View list pointer is NUL"
I just want the command view to work to update the VCS and then i can run any new command view version
I restore teh storage applience many times and I am getting teh same error
can any one help ?

Re: Command view not working

Rob Leadbeater — Wed, 03 Mar 2010 09:11:18 GMT

Hi,

I'll guess that you've got a version of Command View EVA that doesn't know how to talk to VCS 2006.

You'll probably find some useful info in my old thread here (towards the bottom):

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1113007

You need to be running CV EVA 3.1 to talk to VCS 2.00x. I don't recall what version gets installed when you restore the SMA.

Good luck,

Rob

Re: Command view not working

EVA3000 VCS2006 — Wed, 03 Mar 2010 20:26:03 GMT

this is a nice threat but its not solving my issue, i need a version of command view that can work with VCS2006
thanks

Re: Command view not working

Víctor Cespón — Thu, 04 Mar 2010 09:10:38 GMT

Re: Command view not working

EVA3000 VCS2006 — Mon, 29 Mar 2010 11:47:11 GMT

Thanks for the prompt update
I had tried to restore the storage appliance from restore CD but the same issue is still as is:
The command view is seeing the EVA controllers but cant brows any thing and giving the same Error

Re: Command view not working

Marcus Schack — Mon, 29 Mar 2010 18:04:16 GMT

One thing that might work, since you have the Restore CD is to rebuild the server from scratch. I know it might take a while, but in the long run should work better for you.

Re: Command view not working

Rob Leadbeater — Mon, 29 Mar 2010 21:12:48 GMT

Hi,

What version of Command View EVA do you now have installed ?

If you've reinstalled the SMA with the restore CD, then it's likely that you will need to install a later version to get to one that is compatible with VCS 2.006. I think the SMA started on CV EVA 3.0a

Try upgrading to CV EVA 3.1.

Cheers,

Rob