topic wwn problem in HPE EVA Storage

wwn problem

hany osama — Tue, 09 Mar 2010 14:17:08 GMT

hi
i have hp eva 4400 storageworks, my problem is when i tried to get the licenses from the hp site i entered a wrong number of the wwn for my storage so the licenses are integrated with the wrong wwn so how can i try agian and enter the correct wwn and get the true lic. ??

Re: wwn problem

Uwe Zessin — Tue, 09 Mar 2010 15:06:02 GMT

Send an e-mail or a FAX (to the address given in the papers that came with the license) with the key, the old and new WWNs and explain the situation.

Re: wwn problem

Marcus Schack — Wed, 10 Mar 2010 18:18:18 GMT

Or try it on line at WebWare.

https://webware.hp.com/licensinghome/hppwelcome.asp

Re: wwn problem

hany osama — Mon, 15 Mar 2010 05:48:42 GMT

i sent an e-mail and they fixed the problem by changing the wwn to the new one with a new key

thank you all