topic Re: EVA8000 Controller Part Number Required in HPE EVA Storage

EVA8000 Controller Part Number Required

Kritao — Sun, 09 May 2010 03:15:39 GMT

Dear All,

We have EVA 8000 2C2D. One of the Controller failed. This is not in warranty, we are planning to take Warranty now. Before that we want to resolve the controller issue. Is there a way to find the Controller part number without removing the controller.

EVA model is 8000 2C2D
Product Number - AD519B

Re: EVA8000 Controller Part Number Required

P Muralidhar Kini — Fri, 22 Apr 2022 05:33:40 GMT

Hi Simson,

You can try searching for the part number in the following link -
https://partsurfer.hpe.com/
This should give the information that you are looking for.

Regards,
Murali

Re: EVA8000 Controller Part Number Required

Kritao — Sun, 09 May 2010 07:10:43 GMT

I searched in the Part Surfer, but how to confirm it.

Re: EVA8000 Controller Part Number Required

P Muralidhar Kini — Sun, 09 May 2010 09:15:18 GMT

Hi simson,

>> I searched in the Part Surfer, but how to confirm it.
Do u mean u did not find any matching entry
or
you found a matching entry but want to be doubly sure?

Regards,
Murali

Re: EVA8000 Controller Part Number Required

Kritao — Sun, 09 May 2010 10:36:45 GMT

Hi Murali,

When I search in Part Surfer by putting the serial number of the EVA, I can find the following part numbers on the Part surfer.

390856-001 HSV200 2GB Fiber Channel (FC) drive controller - 6-port Original

390856-005 HSV200-A 4GB Fiber Channel (FC) drive controller - 6-port capacity

390858-001 Conductive Lithographic Film (CLF) controller - 6-port Original

Which one I have to select on the this.

Re: EVA8000 Controller Part Number Required

P Muralidhar Kini — Sun, 09 May 2010 13:50:04 GMT

Hi Simson,

From the output that you have got, you need to select the one that matches
your controller type.
i.e. select one based on whether your controller is 2GB FC or 4GB FC or
Conductive Lithographic Film (CLF) controller

Regards,
Murali

Re: EVA8000 Controller Part Number Required

Uwe Zessin — Mon, 10 May 2010 05:59:07 GMT

Something is not right - an EVA8000 uses HSV210-type controller modules, not HSV200.
Maybe you can ask your future warranty provider to help you get the correct replacement part.

Re: EVA8000 Controller Part Number Required

Víctor Cespón — Mon, 10 May 2010 11:23:27 GMT

Really confusing the partsurfer output... But let's see:

The product number tells us it's an:

HP STORAGEWORKS EVA8000 2C2D-A 50HZ 42U

So it uses HSV210-A = 390855-005 controllers.

Re: EVA8000 Controller Part Number Required

susanta_dutta — Tue, 11 May 2010 00:54:15 GMT

I meant, Controller Serial Number, not the EVA Serial Number. Controller Serial Number available in Controller Properties page of Command View EVA.