topic Re: Upgrade to Command View 9.2 failed in HPE EVA Storage

Upgrade to Command View 9.2 failed

Karla Adame — Sat, 05 Jun 2010 16:50:15 GMT

Hi, I followed a manual procedure for uninstalling CV9.1 after the auto install completed, but getting the error while trying to install CV9.2 on Windows 2003 SP2.

"Setup has detected that an instance of HP CommandView Software suite is already running. Setup cannot continue while an instance of HP CommandView Software Suite is running."

Any other ideas.

Thanks

Karla

Re: Upgrade to Command View 9.2 failed

Jan Soska — Sun, 06 Jun 2010 15:15:31 GMT

Hello,
I've done upgrade to 9.2 last week with no similar issue. I just run 9.2 installer - it removed 9.1, restarted server, then I run install again and everything went ok.

Do you still see CV 9.1 in installed programs?

Jan

Re: Upgrade to Command View 9.2 failed

Mancboy — Mon, 07 Jun 2010 11:37:38 GMT

I found the update process quite flaky, it took about 90 minutes for a simple upgrade.
a couple of reboots cleared things out.