topic Re: HP Storageworks showing weird disk size. in HPE EVA Storage

HP Storageworks showing weird disk size.

Jesper Thoft — Thu, 10 Jun 2010 05:52:04 GMT

Hi Forum,

I just got a new HP P2000 G3 SAN with an extra Enclosure for SATA disks (model: SPS-CHASSIS)

But in my Storage Management utility my 2TB Hitachi disks show up as disk size: 18,4EB ??

Model: Hitachi HUA72202
Size: 18.4EB
Revision: A3EA

Help.. what do I do? upgrade disk firmware? and where do i get that? hmm

Thanks in advance.

Best regards
Jesper

Re: HP Storageworks showing weird disk size.

Johan Guldmyr — Thu, 10 Jun 2010 11:48:15 GMT

Firmwares can be found here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4118560&prodTypeId=12169&prodSeriesId=4118559&swLang=13&taskId=135&swEnvOID=1005

Did you get HP labled disks with the chassi or are these 3rd party disks (that may not be supported)?

To upgrade firmware on disks you can go to the link above and search for the model number of the disk. I tried to search with the HUA-number above but couldn't find anything.

Firmwares for disks on the link above all start with SN or HP. What is the firmware on the disks you have?

Re: HP Storageworks showing weird disk size.

Jesper Thoft — Thu, 10 Jun 2010 12:09:21 GMT

Hi again,

Yea it is HP labeld disks and it all came directly from HP..

I found some firmware at the link you attached but I am not sure it is the right one. it says:
HP StorageWorks P2000 2TB 3G SATA 7.2K LFF MDL Hard Drive Firmware A28G
18 Feb 2010

My SAN says mine is:
Revision A3EA

So is mine allready the newest?

Regards
Jesper

Re: HP Storageworks showing weird disk size.

Johan Guldmyr — Thu, 10 Jun 2010 12:57:31 GMT

It appears to me that you have a firmware that's not been released yet..

Can you create 18.4etabyte arrays/vdisks?
Or is that limited to your disks?

Quite a new product you have, maybe this is a new problem? Have you spoken with HP about this?

Re: HP Storageworks showing weird disk size.

Jesper Thoft — Thu, 10 Jun 2010 13:17:47 GMT

Hi again,

I have just escalated this to HP Support and waiting for an answer :)

Thanks again.

Re: HP Storageworks showing weird disk size.

Zygmunt Krawczyk — Mon, 27 Dec 2010 12:33:11 GMT

Hi Jesper,
did you resolved this problem.
What is correct firmware for these disks?
Regards,
Zygmunt