topic Re: Command View - Disk Group Message in HPE EVA Storage

Command View - Disk Group Message

jowiroe — Mon, 28 Jun 2010 10:05:27 GMT

Hi all,
we had a failed Hard-Drive on our EVA 8400
which was ungrouped,replaced and grouped again.
Leveling and redistributing is done but everytime we start Command View there is an Pop-Up Window with the message: "A Hardware failure is occured on this disk group. The advanced....."
All Disks, Enclosures and both controlles are "Green" After Re-Discover the EVA in CV the Disk Group is green for a view minutes.Then the message comes up again.
Any ideas ?

Re: Command View - Disk Group Message

Víctor Cespón — Mon, 28 Jun 2010 10:53:55 GMT

Did you had any vdisk in RAID 0?

Any vdisk marked as failed?

RAID 0 vdisk fail when any disk fails, you have to delete and recreate them.

Re: Command View - Disk Group Message

jowiroe — Mon, 28 Jun 2010 11:00:59 GMT

No VRAID 0. All VdiskÂ´s are Raid 5.
Status of all VDiskÂ´s is green.

Re: Command View - Disk Group Message

Víctor Cespón — Mon, 28 Jun 2010 11:48:54 GMT

And no other disk failed? It's a curious situation. Can you get the controller event log, compress it and attach it here?

Re: Command View - Disk Group Message

jowiroe — Tue, 29 Jun 2010 07:38:48 GMT

No Disks failed.
Controller Event-Log attached.

Re: Command View - Disk Group Message

Jacky Wing — Mon, 16 May 2011 10:35:08 GMT

I am facing the same problem. How did you proceeded? how were you able to solve the situation?
any help is really appreciated.

Re: Command View - Disk Group Message

SUBHAJIT KHANBARMAN_1 — Mon, 16 May 2011 11:19:24 GMT

Upgrade the firmware of EVA to latest version.

Restart the CV EVA server and check.

Re: Command View - Disk Group Message

Uwe Zessin — Wed, 18 May 2011 05:04:40 GMT

Do *NOT* make blind software updates while the system is broken !!

Open a call at the support center and get competent help.