topic Re: EVA 4400 Disk Error - Object cannot Be found in HPE EVA Storage

EVA 4400 Disk Error - Object cannot Be found

Kumdist — Tue, 26 Oct 2010 22:05:47 GMT

I have an EVA 4400 with 8 disks.
Noticed a warning on command view eva under the Hardware section. When I expanded the HArdware icon, the controllers were ok but the disks had ?? on them (state unkown). Vdisks created and presented are ok. When the disks were clicked on, the error " object cannot be found appears.
Will I loose any data on the SAN. It is a production SAN.
How can I get rid of this.

Re: EVA 4400 Disk Error - Object cannot Be found

Rajiv Kulkarni — Wed, 27 Oct 2010 02:48:55 GMT

This is an issue with CV EVA functionality. If the presented disks are OK then there should be no worry about data integrity. Please try the following steps in order to resolve the issue:

1> restart CV EVA services
2> Restart the SMA
3> Reboot the master controller during scheduled downtime or off peak hours.

Thanks,
Rajiv

Re: EVA 4400 Disk Error - Object cannot Be found

Kumdist — Thu, 27 Jan 2011 05:48:22 GMT

I did as advised but issue still remains. I even removed disks from the disk groups and added them back again but still no change.
Just logged a case with HP Support. Waiting on their response now.

Re: EVA 4400 Disk Error - Object cannot Be found

Bhavnish Kamboj (BK) — Thu, 27 Jan 2011 07:31:01 GMT

What is the CV EVA and XCS version you are running.

And what browser you are using to access CV EVA.

Re: EVA 4400 Disk Error - Object cannot Be found

Víctor Cespón — Thu, 27 Jan 2011 09:18:39 GMT

EVA4400 ....
Whatever problem you have with this product, update to XCS 09534000 and Command View 9.3. Then try again.