topic Re: EVA 4100 Controller Firmware Upgrade in HPE EVA Storage

EVA 4100 Controller Firmware Upgrade

Frank Carpino_1 — Sun, 14 Nov 2010 04:17:01 GMT

I'm trying to upgrading from firmware 6.11 to 6.22

The Storage System Verification fails with the following error:
Check 1: Hardware operational status
- Code load hardware check warning: Insufficient number of controllers found.
- Code load hardware check warning: Insufficient number of controllers found.

Anyone know what the problem might be?

Re: EVA 4100 Controller Firmware Upgrade

Rob Leadbeater — Sun, 14 Nov 2010 15:08:06 GMT

Hi Frank,

Those errors look fairly self explanatory...

Are both controllers functioning correctly ?

Regards,

Rob

Re: EVA 4100 Controller Firmware Upgrade

Frank Carpino_1 — Mon, 15 Nov 2010 05:39:34 GMT

Hi Rob,

Yes both controllers are functioning.

I found the problem. For some reason EVA CV was reporting the controllers in 2 seperate enclosures causing the system verification to fail.

Thanks for the respone.

Regards,
Frank

Re: EVA 4100 Controller Firmware Upgrade

Rob Leadbeater — Mon, 15 Nov 2010 06:50:00 GMT

Is the EMU/CAB cabling correct ?
The controllers should be connected the CAB Bus with a Y-Cable. If not then they'll pick up different IDs as appears to have happened...

Cheers,

Rob

Re: EVA 4100 Controller Firmware Upgrade

Zygmunt Krawczyk — Mon, 15 Nov 2010 08:59:06 GMT

Hi Frank,

is CV installed on virtual machine?

Zygmunt

Re: EVA 4100 Controller Firmware Upgrade

Frank Carpino_1 — Mon, 15 Nov 2010 20:01:58 GMT

I re-seeded the y-cable and rebooted the controllers and the problem went away.

Thanks,
Frank