topic Re: Switch fw upgrade problem in HPE EVA Storage

Switch fw upgrade problem

Prokopets — Thu, 13 Jan 2011 08:10:02 GMT

Hi!
I have a quite old StorageWorks 4/8 switch with firmware version 5.3.2b. I'm trying to upgrade it to newer version of firmware (6.0.1a) but i've got an error:
================
sansw_a:admin> firmwaredownload 10.10.9.2,anonymous,/v6.0.1a,123456
Checking system settings for firmwaredownload...
Protocol selected: FTP
Trying address-->AF_INET IP: 10.10.9.2, flags : 2
Cannot download the requested firmware because the firmware doesn't support this platform. Please enter another firmware path.
sansw_a:admin> version
Kernel: 2.6.14
Fabric OS: v5.3.2b
Made on: Thu Jun 25 22:24:10 2009
Flash: Thu Jan 13 10:29:40 2011
BootProm: 4.5.3
================

It's quite strange, because when i downloaded a firmwares for this switch (from here http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1143867&prodTypeId=12169&prodSeriesId=1143864&swLang=8&taskId=135&swEnvOID=54#290 ) the last supported version for this switch was 6.2.2d. Maybe i did something wrong or downloaded wrong firmware?

Regards,
Philipp.

Re: Switch fw upgrade problem

Bhavnish Kamboj (BK) — Thu, 13 Jan 2011 09:15:17 GMT

Hi Philip,

Have you checked the release notes of the v6.0.1a in supported models column?

Re: Switch fw upgrade problem

Prokopets — Thu, 13 Jan 2011 10:22:04 GMT

Hi!
I can't find the release notes, unfortunately... On the download page was no link to release notes ( http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=1143864&prodNameId=1143867&swEnvOID=54&swLang=8&mode=2&taskId=135&swItem=co-86625-1 )

Regards,
Philipp.

Re: Switch fw upgrade problem

Bhavnish Kamboj (BK) — Thu, 13 Jan 2011 10:33:12 GMT

If it is not available in zip file of the firmware also then I would request you to please check with HP if v6.0.1a is supported with your switch or not, if not then ask for supported version in series of v6.0.x

Re: Switch fw upgrade problem

Prokopets — Thu, 13 Jan 2011 10:42:45 GMT

Unfortunately, there's no info about supported switches in .zip file... And these switches aren't covered by support contract, so HP's support won't help me with them.
Looks like i'm screwed...

Regards,
Philipp.

Re: Switch fw upgrade problem

Bhavnish Kamboj (BK) — Thu, 13 Jan 2011 10:56:34 GMT

I have a firmware v6.0.0c but don't have its release notes so can't assure you if this will work with your switch or not.

But still if you want to take a chance and system is not critical then I can FTP this for you.

let me know your email address for FTP location.

Re: Switch fw upgrade problem

Prokopets — Thu, 13 Jan 2011 13:28:05 GMT

Can you send me your FTP address here: philipp.prokopets [replace with @] gmail.com? And yes, thanks for help :)

Regards,
Philipp.

Re: Switch fw upgrade problem

Bhavnish Kamboj (BK) — Thu, 13 Jan 2011 16:54:17 GMT

Email sent, please check.

Hope it will help you.

Re: Switch fw upgrade problem

Prokopets — Fri, 14 Jan 2011 07:25:54 GMT

Tried 6.0.0c with same error. I think i should put the switch to recycle bin :). Anyway, thanks for help!

Regards,
Philipp.

Re: Switch fw upgrade problem

TechHelp24 — Sun, 16 Jan 2011 06:58:31 GMT

It is not necessary to replace a switch. I assume you have a wrong config in FTP Access or Ethernet Port value are setting wrong in the switch.

Got to http://community.brocade.com and you find the answer to you question.

Re: Switch fw upgrade problem

padulka — Thu, 08 Mar 2012 15:53:57 GMT

Could you help me I download the older version of firmware but did not find it anywhere, the switch is not under warranty and HP support can not open up the call.

Thanks