topic Re: HPCC Problem in HPE EVA Storage

HPCC Problem

Darren Etheridge_2 — Tue, 07 Dec 2010 20:57:53 GMT

When trying to add a new Windows 2008 Sever to my HPCC i get a Validation Error. I know the username and password is correct. I am using the Administrator login account for that server but to no avail.

I can ping the server, I can remote desktop into the server, the firewall on the server is off.

The error is as follows:

Device validation complete. Device validation FAILED.

Possible Reasons:
Device could be dis connected
Bad or incorrect address
Bad or incorrect login/password.

Any insights?

Thanks!

D

Re: HPCC Problem

Sheldon Smith — Wed, 08 Dec 2010 00:45:24 GMT

Is UAC enabled? Try turning it off and checking again. Don't forget to report back!

Re: HPCC Problem

Darren Etheridge_2 — Wed, 08 Dec 2010 14:00:23 GMT

UAC is disabled, but still the same results.

Re: HPCC Problem

Rob Donovan — Tue, 26 Jul 2011 02:31:38 GMT

I also have the same problem with UAC disabled on the host.

Do HP have a fix for this as this problem has been around for some time?

Re: HPCC Problem

davidbruno — Sun, 07 Aug 2011 14:54:55 GMT

A few things:

Use FQDN (Fully Qualified Domain Name) for the host. Example: instead of hostname, enter hostname.company.net. You may want to ping the FQDN to confirm it is correct before setting up the device in HPCC.
For the authentication, make sure you prefix the username with the Windows domain as in windowsdoamin\username (not case sensitive)

Let me know if this helps.

Re: HPCC Problem

scuberyoder — Tue, 09 Aug 2011 18:05:03 GMT

Same issue here, using the FQDN didn't help. I was already using the format domain\username for creds.