topic Re: MSA 2000 - unable to connect via HTTP / web interface in HPE EVA Storage

MSA 2000 - unable to connect via HTTP / web interface

David Eagle — Thu, 26 Feb 2009 14:15:31 GMT

Hi

I have an MSA 2000 and I cannot connect to it via my browser. Just get an unable to load page message. I can, however, telnet onto it.

Is there any way the HTTP channels can be cleared or do I need to reboot the thing?

Many thanks

Re: MSA 2000 - unable to connect via HTTP / web interface

Joseph Salzer_3 — Thu, 26 Feb 2009 19:15:21 GMT

David,

If seen this happen far too often on the MSA2000 family. It is something that alot of customers complain about. So far the only thing I know that works is restarting the controllers. Make sure you restart them one at a time.

restart mc a <-- restarts controller a
restart mc b <-- restarts controller b

Re: MSA 2000 - unable to connect via HTTP / web interface

DeepakS — Sun, 01 Mar 2009 06:06:20 GMT

If the restart does not work, then we may need to reseat both the controllers.

Re: MSA 2000 - unable to connect via HTTP / web interface

David Eagle — Mon, 02 Mar 2009 09:15:47 GMT

Use telnet to connect to each controller to restart the other controller.

Thanks

Re: MSA 2000 - unable to connect via HTTP / web interface

KarimK — Fri, 07 Aug 2009 14:28:14 GMT

Did anyone amange to get a response from HP on this issue? we have over 5 MSA2000 all with 2 controllers and i have to restart all of them every time i want to logon..

Not happy.... :-(

Karim

Re: MSA 2000 - unable to connect via HTTP / web interface

RTX — Wed, 30 Dec 2009 10:49:41 GMT

I can only agree. The management of this SAN is terrible. Have to refresh/ reload pages almost everytime.

(using IE 8. not even possible in Firefox)

Re: MSA 2000 - unable to connect via HTTP / web interface

dave wu — Wed, 24 Feb 2010 00:56:14 GMT

I am not able to pass the MC aborted error. Next step, I am going to raise a HP ticket.

# restart mc a
During the restart process you will briefly lose communication with the specifi.
Continue?
Info: Restart MC aborted.

Success: Command completed successfully

Thanks