topic Locked Array Configuration utility in HPE EVA Storage

Locked Array Configuration utility

cscales — Thu, 21 May 2009 00:42:06 GMT

Hello,

I'm trying access my MSA1000 ACU.

I'm getting the following when I click on the controller:
ACU has encountered the following critical error while attempting to configure your controller:

The current array controller has either been locked by a configuration program running on another machine or is a standby controller.

Only one configuration program can configure this controller at a time. Run ACU when the other program is finished. If no other program is currently running, the lock will automatically expire in less than one hour.

Any solution to this?

Re: Locked Array Configuration utility

Steven Clementi — Thu, 21 May 2009 02:17:03 GMT

Did you try an hour later?

Can you physically inspect the array? Are the drive lights blinking? (the amber ones)

Check the other servers that have access to the array to see if the ACU is running.

Steven

Re: Locked Array Configuration utility

Wickedsunny — Thu, 21 May 2009 03:28:50 GMT

Along, with the discs, please have a look at the controller LED's. If any of them is Amber, then please click a pic and post it here. There are around 18 LED's. Also, look for an error on the controller LCD.

Also, please see if you can reinstall the ACU. uninstall it first and then go for a reinstall from the following link:-

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=374789&prodNameId=266589&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-0d16000b9f7d454eb8f32ef1fe

Re: Locked Array Configuration utility

cscales — Thu, 21 May 2009 04:05:57 GMT

After checking back, the acu did allow me to override the session and configure the disks.

Re: Locked Array Configuration utility

Wickedsunny — Thu, 21 May 2009 04:10:21 GMT

Hi,

It seems that the ACU was hung or a previous process was running int he background causing this. As a best practice logout of the ACU so that the controller is released. Also, look for the upgrade of the ACU to the latest version from the link given in my previous post.

Regards,
Sunny

P:S - Rate Solutions with points. It keeps us going..

Re: Locked Array Configuration utility

cscales — Thu, 21 May 2009 04:44:16 GMT

It is working fine.

Re: Locked Array Configuration utility

Maerz_89rus — Tue, 07 Jul 2009 07:34:00 GMT

for Linux
./cpqacuxe -stop
./cpqacuxe -R

for Windows kill procces cpqacuxe