topic Re: EVA 4400 managment server error in HPE EVA Storage

EVA 4400 managment server error

nauman_5 — Thu, 02 Dec 2010 08:35:26 GMT

hi all,

i have hpx1800 as a managment server of my EVA 4400.

i have configured EVA and nanagment server and every thing was working fine, but last week i see an issue with iLo2 port of managment server so i have replaced its system board and after replacing sys board when i power up managment server its show mentioned below error.

"The Server you are runing cannot run HP StorageWorks Network Storage System software properly. you may be in violation of your license agreement.
Please contact HP support immediately. the server will reboot in ten (10) minutes"

print screen of error is also attached.

Please guide me how i can resolve this issue.

Re: EVA 4400 managment server error

Bhavnish Kamboj (BK) — Thu, 02 Dec 2010 13:13:06 GMT

This error is common with NAS boxes, you need go to the server BIOS and put the correct serial number and product number.

Serial and Product ID you can find on the server itself on sticker either on back side or left or right of the server chassis.

When you replace the mother board in NAS box then both information gets changed and this server is intend to work with pre-supplied info only.

May refer below links also for same issue:

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1232105

or

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=948057

Hope the above info will resolve the issue, pls assign points if it works.

BK

Re: EVA 4400 managment server error

Bhavnish Kamboj (BK) — Fri, 03 Dec 2010 05:43:02 GMT

Hi Nauman,

did the above solution worked?

BK

Re: EVA 4400 managment server error

nauman_5 — Fri, 03 Dec 2010 11:44:29 GMT

Thanks dear,

its worked, i also disable some NAS services and its worked.

Thanks