topic EVA4400 Initialization in HPE EVA Storage

EVA4400 Initialization

Marcus Schack — Tue, 21 Dec 2010 15:29:45 GMT

I have an intersting issue where, after adding much equipment to an existing EVA4400, which was in an unknown state before the upgrade, Command View does not recognize the EVA, nor will it let me initialize it from Command View. Can someone please point me to where i can find a procedure that will totally init the array so I can start to rebuild it? I am thinking a direct connect to the controllers or a reset button might be involved.

Re: EVA4400 Initialization

Uwe Zessin — Tue, 21 Dec 2010 18:03:13 GMT

"unknown state" means that there is no valuable data on the system?

In that case I would put the system down to the bare minimum:
- HSV
- 1 disk enclosure with 8 disks
and try to get it running. Then expand step by step and make sure the system keeps operational.

Re: EVA4400 Initialization

Johan Guldmyr — Tue, 21 Dec 2010 18:06:00 GMT

Is CV + management module firmware compatible?

Re: EVA4400 Initialization

Mark... — Wed, 22 Dec 2010 13:05:58 GMT

Hi,
I would suggest that you remove all the:
"after adding much equipment to an existing EVA4400, which was in an unknown state before the upgrade"
and take the EVA back to how it was before you added all the extras! You should have validated that the array was in a fully functioning state before doing anything else!
Now establish if the EVA functions correctly *before* you add things.
1: If it does not work - fix it before you add anything.
2: If it works, starting adding "extra equipment" in a controlled way and "fix" any problems if/when they occur.
Mark...

Re: EVA4400 Initialization

Marcus Schack — Wed, 22 Dec 2010 15:08:12 GMT

All excellent suggestions which I embarked upon earlier. What the root cause of my problem was, is that some of the disks that were inserted, contained data. So when I connected to the VCOP, it said that there were multiple "profiles" and I should pick one. Of course, the drop down list was empty.

So I decided to collapse the EVA down to two shelves, only use known blank disks and then rebuilt and re-added the equipment.

Thanks to all of you for your response.....

Re: EVA4400 Initialization

Marcus Schack — Wed, 22 Dec 2010 15:09:40 GMT

See earlier reply for my problem resolution