topic Re: password reset for 8/24 SAN Switch in HPE EVA Storage

password reset for 8/24 SAN Switch

fibrehp — Mon, 23 Nov 2009 17:07:41 GMT

Could anyone help to reset password for HP StorageWorks 8/24 SAN Switch? Seems old procedure (Brocade 53-1000114-01) does not work. Thank you in advance. Your help is much appreciated.

Re: password reset for 8/24 SAN Switch

TechHelp24 — Tue, 24 Nov 2009 06:25:55 GMT

see here, I'm working to obtain a new procedure.

Re: password reset for 8/24 SAN Switch

TechHelp24 — Fri, 08 Jan 2021 06:43:50 GMT

(Invalid Link removed)

Re: password reset for 8/24 SAN Switch

Niels Vejrup Pedersen — Tue, 24 Nov 2009 08:29:39 GMT

Usually you need to call HP support - they can generate a temporary password for you.

Regards

Re: password reset for 8/24 SAN Switch

TechHelp24 — Tue, 24 Nov 2009 09:20:19 GMT

--->>>>....they can generate a temporary password for you.

Pedersen, any "temporary" password for Brocade switch is unknown to me.

Re: password reset for 8/24 SAN Switch

Niels Vejrup Pedersen — Thu, 26 Nov 2009 10:15:29 GMT

Hello,

Please see the Troubleshooting and Diagnostics Guide - it's documented there.

Regards

Re: password reset for 8/24 SAN Switch

TechHelp24 — Fri, 27 Nov 2009 05:14:09 GMT

Pedersen,

I know the Troubleshooting and Diagnostics Guide, but here is any Temporary Password not descripted. can you please point me to exact page ? I'm courios about this temp. password. thanks.

Re: password reset for 8/24 SAN Switch

Roberto Fabretti — Fri, 08 Jan 2021 06:33:04 GMT

The exact procedure is the following

Details

On 8Gb Brocade switches, if the Boot PROM password is not set(or it is set and known) and need to recover root password (in case it was set previously and forgotten), then follow the below procedure to set all the passwords to factory default (Factory defined user IDs: root, factory, admin and user, Default password: password):

1. Connect the serial console to the SAN switch (or director). (Default serial console settings: Baud rate â 9600, Data bits â 8, Parity â none, Stop bits -1, Flow control â none).

2. Reboot the switch

3. Press ESC at the message â Hit ESC to stop autoboot: â , the Boot PROM menu displays with the following options:

1) Start system.

2) Recover password.

3) Enter command shell.

Option?

4. Type â 3â to Enter Command shell.

1) Start system.

2) Recover password.

3) Enter command shell.

Option? 3

Boot PROM password has not been set.

=>

5. Run the â printenvâ command to check the environment variables (This step is optional).

Sample output of â printenvâ from a Brocade 8Gb switch:

=> printenv

AutoLoad=yes
BootromVerbose=no
InitTest=MEM()
LoadIdentifiers=Fabric Operating System;Fabric Operating System
OSLoadOptions=quiet
OSLoader=ATA()0x8c047;ATA()0x14e978
OSRootPartition=hda1;hda2
SkipWatchdog=yes
baudrate=9600
bootcmd=setenv bootargs mem=${mem} ${OSLoadOptions};ataboot;bootm 0x400000
bootdelay=20
ethact=ppc_4xx_eth0
ethaddr=00:05:1E:5B:4D:C3
hostname=sequoia
initrd_high=0x20000000
mem=520192k
preboot=echo;echo Type "run flash_nfs" to mount root filesystem over NFS;echo
netdev=eth0
consoledev=ttyS1
ramdiskaddr=400000
ramdiskfile=your.ramdisk.u-boot
stderr=serial
stdin=serial
stdout=serial
ver=U-Boot 1.1.3 (Apr 15 2008 - 19:19:34)

Environment size: 631/4080 bytes

Sample output of â printenvâ from a Brocade 4Gb switch:

> printenv

AutoLoad=yes
ENET_MAC=00051E0343E3
InitTest=MEM()
LoadIdentifiers=Fabric Operating System;Fabric Operating System
OSLoadOptions=quiet;quiet
OSLoader=ATA()0x3c020;ATA()0x6b348
OSRootPartition=hda1;hda2
SkipWatchdog=yes

6. Set the environment variable â OSLoadOptionsâ to single (or â s)

=> setenv OSLoadOptions single

(Note: On 4Gb switches, the setenv requires â =â as well:

setenv OSLoadOptions=single )

7. Run â printenvâ command to verifyt the new value of â OSLoadOptionsâ :

=> printenv

AutoLoad=yes
BootromVerbose=no
InitTest=MEM()
LoadIdentifiers=Fabric Operating System;Fabric Operating System
OSLoadOptions=single
OSLoader=ATA()0x8c047;ATA()0x14e978
OSRootPartition=hda1;hda2
SkipWatchdog=yes
baudrate=9600
bootcmd=setenv bootargs mem=${mem} ${OSLoadOptions};ataboot;bootm 0x400000
bootdelay=20
ethact=ppc_4xx_eth0
ethaddr=00:05:1E:5B:4D:C3
hostname=sequoia
initrd_high=0x20000000
mem=520192k
preboot=echo;echo Type "run flash_nfs" to mount root filesystem over NFS;echo
netdev=eth0
consoledev=ttyS1
ramdiskaddr=400000
ramdiskfile=your.ramdisk.u-boot
stderr=serial
stdin=serial
stdout=serial
ver=U-Boot 1.1.3 (Apr 15 2008 - 19:19:34)

Environment size: 652/4080 bytes

8. Run the command â bootâ ( on 4 Gb switches, run the command â autoâ )

=> boot

Note: The rest of the steps are same for all switches with Linux based FOS (ver 4.1 and above).

9. After the switch boot in single user mode, remount the / partition as read/write:

sh-2.04# mount -o remount,rw,noatime /

10. Mount the second partition to /mnt (this will get from the value of â OSRootPartitionâ variable in â printenvâ output â usually it will be â hda2â , that is, /dev/hda2)

sh-2.04# mount /dev/hda2 /mnt

11. Verify the mounted file systems by running the â mountâ command:

sh-2.04# mount

/dev/root on / type unknown (rw,noatime)

none on /proc type proc (rw)
none on /dev/pts type devpts (rw,mode=620)
none on /tmp type ramfs (rw)

/dev/hda2 on /mnt type ext3 (rw)

12. Run the â passwddefaultâ command as follows:

sh-2.04# /sbin/passwddefault

13. Reboot the switch.

sh-2.04# reboot â f

After reboot, login to the switch using username â adminâ , password â passwordâ and set the new passwords for root, factory, admin and user accounts.

(Note: Invalid Links removed)

Re: password reset for 8/24 SAN Switch

Mike O. — Thu, 17 Jun 2010 12:36:10 GMT

Thanks for the info, I will try it in the next day or two. Just to make sure, that will only reset the passwords, correct? It won't affect the rest of the configuration, zoning, etc.?

Re: password reset for 8/24 SAN Switch

Mike O. — Thu, 17 Jun 2010 12:39:40 GMT

Please disregard my previous reply, I was replying to the wrong thread.

Re: password reset for 8/24 SAN Switch

PavloDolgalyov — Tue, 21 Jan 2014 16:09:51 GMT

Hi all!

I'm trying to reset forgotten passwords in my 8/24 SAN Switch via Boot PROM and when I must Hit ESC to stop autoboot, nothing happens. I’m connect via serial cable in Onboard Administrator and Putty.

Please, help me with my problem!

p.s. sorry for my English.

Re: password reset for 8/24 SAN Switch

MichailPro — Fri, 07 Mar 2014 06:58:05 GMT

Может просто не успеваешь нажать ESC? Там очень маленький промежуток когда нужно это делать.

Кстати праметры для COM выставлены так же как указано?

Re: password reset for 8/24 SAN Switch

sozontov — Fri, 07 Aug 2020 09:08:32 GMT

У меня такая же проблема. Вам удалось ее решить?

Google Translated:

I have the same problem. Did you manage to solve it?

Re: password reset for 8/24 SAN Switch

MrOverem — Wed, 09 Mar 2022 18:29:27 GMT

https://support.hpe.com/hpesc/public/docDisplay?docId=c02847552&docLocale=en_US

Re: password reset for 8/24 SAN Switch

dhianefka1 — Tue, 08 Oct 2024 08:58:36 GMT

Just tried for Boot PROM procedure, and it working as it should.
Password are back to default password admin/password
After reboot, all alias/zone config are still ok.