topic Re: MSA 2040: an unsupported sfp disconnected in HPE EVA Storage

MSA 2040: an unsupported sfp disconnected

mRizvandi — Wed, 28 Jan 2015 15:53:51 GMT

We bought a new msa 2040 dual controller with 4 fc host port on each controllers.

I have an error when connect the sfp to the host port,

my sfp part number are:

AJ716A

AJ718B

I try to using of these part numbres (using 2, 4 and 8 of each spf), but on the SMU i got the error:

"an unsupported sfp was detected....."

i check the internet and run the command set host-port-mode FC

but error still there

what is the best part number or solution to solve the problem?

Thanks in advance

Torsten. — Wed, 28 Jan 2015 16:10:21 GMT

Looks like you have them in port 1 & 3, did you try port 1 & 2?

mRizvandi — Wed, 28 Jan 2015 17:48:26 GMT

thanks for reply

yes, i check this plan:

only one port on one controller- fail

port 1 of both controller - fail

port 1, 2 of both controller - fail

port 1,3 of both controller - fail

all port of both controller - fail

any idea?

Cali — Sat, 31 Jan 2015 22:15:30 GMT

This are not the SFP from the QickSpecs.
Look at http://m.hp.com/h20195/v2/getpdf.aspx/c04123144.pdf?ver=8 to find the right SFP.
C8R23A C8R24A C8R25A C8S75A

mRizvandi — Sun, 01 Feb 2015 12:35:51 GMT

Thankyou for reply

The C8R23A, C8R24A and C8R25A are 4-pack Transceiver.

On the pack you find the AJ716A or AJ718B SFP.

We return the device to partner to find the problem, after that i come here and say the HP Partner Solution.