topic Re: EVA 4400 management module firmware update in HPE EVA Storage

EVA 4400 management module firmware update

sp-b1 — Mon, 06 Aug 2018 13:42:26 GMT

Hello,

maybe someone can help.
We have an EVA 4400 with CommandView 9.4 server based. We try to change to array based management.
The managemant module ist online with default settings, but firmware is 0001.0000 - very old. The tech guys who did the updates of Command View long time ago did not update the firmware of the mm ...
The old firmware cannot connect to the controllers. Firmware update to supported version 0001.4300 fails with 500 - internal server error. Same problem occurs trying upgrade to a old 0001.0020 version.

Any idea to get the upgrade working?

Thank you very much

Re: EVA 4400 management module firmware update

Torsten. — Mon, 06 Aug 2018 14:16:46 GMT

Here is the download:

https://h20392.www2.hpe.com/portal/swdepot/displayProductInfo.do?productNumber=P6000_CV10.3

ABM.pkg inside is the firmware file for the MM.

Another link:

https://h20392.www2.hpe.com/portal/swdepot/displayProductInfo.do?productNumber=CVEVRestore

patched version 10.3.7: (best choice)

https://support.hpe.com/hpsc/swd/public/detail?swItemId=co_153413_1&swEnvOid=1005#tab-history

Re: EVA 4400 management module firmware update

sp-b1 — Mon, 06 Aug 2018 14:34:11 GMT

Thank you very much!
We can manage the controllers with Firmware 10001000 using Command View 10.3.8?

Re: EVA 4400 management module firmware update

sp-b1 — Mon, 06 Aug 2018 14:41:28 GMT

I managed ti get the firmare update to work.
Solution:
Do not use Chrome -> Internal server Error
User Internet Explorer -> works.
From 0001.0000 dircect to 0001.4300

Re: EVA 4400 management module firmware update

Torsten. — Mon, 06 Aug 2018 14:42:20 GMT

CV 10.3 (MM version 0002.3000) can manage XCS

10001000

11001100

11200000

11300000

Re: EVA 4400 management module firmware update

Torsten. — Mon, 06 Aug 2018 14:51:48 GMT

>> to 0001.4300

but this something old, not exactly sure, but it must be pre CV 10.x, most likely version 9.4.x.

MM version 0002.3000 would be better.

Re: EVA 4400 management module firmware update

sp-b1 — Mon, 06 Aug 2018 14:56:18 GMT

yes this was from the CV 9.4 iso. The version that was installed on the ols management server.
Works now as expected.
Will upgrade to 10.3 now, thank you very much!