topic Re: Errors in syslog in HPE EVA Storage

Errors in syslog

Domenico Viggiani — Mon, 05 Aug 2002 13:03:23 GMT

Hi,
I'm finding in my syslog.log many errors like this:

Aug 5 15:52:39 prod1 syslog: MINOR WARNING Event Code=199; Description=Device nodeWWN/DevF
ile mismatch.; Unknown FRU Location; Hardware Address=0/4/0/0.1.26.255.10.14.0; Unknown Ven
dor ID; Unknown Model ID; Unknown Product S/N; Latest information on this event at http://d
ocs.hp.com/hpux/content/hardware/ems/RemoteMonitor.htm#199

I have a SAN with:
- 2 switch Brocade
- 4 HP-UX hosts
- 1 Ultrium library
- 1 SCSI-FC bridge

Any help?

Re: Errors in syslog

Cheryl Griffin — Mon, 05 Aug 2002 13:31:05 GMT

Check your versions of the Tachyon driver, STM and EMS. If any of these are out of sync, you will get messages that are not relevant.

http://www.software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=B6191AAE

http://www.software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=A5158A

Best Wishes,
Cheryl

Re: Errors in syslog

Bill McNAMARA_1 — Mon, 05 Aug 2002 16:10:36 GMT

Do you have a problem?!!

It seems that the device:
0/4/0/0.1.26.255.10.14.0
is not recognised/monitored by EMS.

do an ioscan:

ioscan -fnkH 0/4/0/0 | more

to find out what hardware it is.

Perhaps as mentioned you just need an EMS upgrade.

Later,
Bill

Re: Errors in syslog

Domenico Viggiani — Tue, 06 Aug 2002 06:06:08 GMT

I have no problems at all!
The hardware is a JBOD:

ctl 19 0/4/0/0.1.26.255.10.14.0 sctl CLAIMED DEVICE HP A5236A

and it works well.
I have not the really last version of tachyon driver and support tools but they are pretty recent. In addition, other hosts in the SAN don't give me the same messages.

Do I need to open a support call?

Re: Errors in syslog

Bill McNAMARA_1 — Tue, 06 Aug 2002 06:28:37 GMT

To be on the safe side I'd open a call..
You never know, perhaps it's going to turn bad..

Good luck,
Bill