topic Re: E800 W2K HPComponent Failure in Netservers

E800 W2K HPComponent Failure

Peter Cole_1 — Wed, 02 Jan 2002 23:51:05 GMT

After building an E800 with W2K Small Business using NetServer Navigator M.04.00 I keep getting the HPComponent failing on startup and it won't manually start either. Anyone know if this is a major drama or even what it is? Have searched HP and MS sites to no avail.

Re: E800 W2K HPComponent Failure

Peter Cole_1 — Thu, 03 Jan 2002 03:59:09 GMT

Looks like I fixed this myself by upgrading to TopTools 5.5. I assume there's a compatability issue or similar with the older version (5.04) so I've installed the later TopTools and no more errors.

Re: E800 W2K HPComponent Failure

Terri Harris — Mon, 14 Jan 2002 20:25:13 GMT

This issue is actually documented in HP's Knowledgebase at:

http://isupport2.hp.com/SearchKB.asp?NewSearch=true

Look for this document:
IS11073 - HP Netservers - HP Netserver Agents v 5.04 Cause HPComponent Service Failure in Windows ?? 2000