topic Re: Lh3000, Win2k in Netservers

Lh3000, Win2k

Wan Ahmad — Mon, 18 Nov 2002 03:29:57 GMT

Our Lh3000 server has a problem. The server only have one hdd with capacity of 36.4GB, using Win2k Os

When I reboot, the monitor displayed

1 logical drive(s) found
1 logical drive(s) failed
1 logical drive(s) handled by bios

Configuration of NVRAM and drives mismatch
Run View/Add Configuration option of Configuration Utility
Press any key to enter the Configuration Utility
Press a key to Run Config Utility

When I press, the Config Utility appeared, and I go to Configure-->View/Add/Delete Configuration.

On Disk Configuration, its diplayed
ch-0 id-0 Ready (Disk, 36.4GB, C,80-D94N, D94N)
ch-0 id-5 Proc (Processor, SAFTE; U160/M, BP, 1021)
press esc its displayed Logical Drives Configured (LD-none, RAID-none, Size-None, #Stripes-None, Strpz-None, Drive-State-none)

While on NVRAM Configuration, its displayed
ch-0 id-0 Fail (Disk, 36.4GB, C,80-D94N, D94N)
ch-0 id-5 Proc (Processor, SAFTE; U160/M, BP, 1021)
press esc its displayed Logical Drives Configured (LD-0, RAID-0, Size-34731MB, #Stripes-1, Strpz-8KB, Drive-State-Offline)

I don't know which one to save, or do I need to reconfigure?

Before this, I made a logical partition using Win2k Disk Management.
Could anyone else help me to find out and fix the problem.

Re: Lh3000, Win2k

Arimo Laine_2 — Mon, 18 Nov 2002 13:59:17 GMT

Hi.

By the info provided I'd say use the NVRAM configuration as the Disk config says size None. I'd save and use this one... but I hope you do have your backups in order.

HTH,
TAL

Re: Lh3000, Win2k

Terri Harris — Mon, 18 Nov 2002 22:42:59 GMT

If you have only one hard drive in a RAID array then this must be RAID 0, which has no fault tolerance. A REBUILD is not an option. The only thing to try is to re-create the RAID array exactly as it was, without Initializing.
If you have any questions on this contact HP for support:
(970) 635-1000, option 1, 1, then 2. Or use Instant Support Active Chat at:

http://instantsupport.hp.com/motivedocs/hpinstantsupport.html

Re: Lh3000, Win2k

Marino Meloni_1 — Mon, 18 Nov 2002 23:49:02 GMT

hi
the only choise, is the NVram because on the disk , the logical drive is gone, in fact the disk is seen as ready that means not configured, in th NVram config, you can see the hdd in a failed status with a logical drive configured. as the drive is alone, and raid 0, you could then (when config is saved) force it in a on-line status.
Just a question, I never see this sort of situation, usualy on the disk the original config remain and on the NVram it gone, did you even change the hdd with an empty one?)
marino

Re: Lh3000, Win2k

Wan Ahmad — Tue, 19 Nov 2002 02:01:14 GMT

Hi to all of you. Thanks for your feedback.
Actually, I'm newbies.
What should I do next after saving the NVRAM configuration?
I tried to entering the setup utilities, but it didnt.

Re: Lh3000, Win2k

Wan Ahmad — Tue, 19 Nov 2002 03:18:38 GMT

Hi Meloni.

How to force the disk to online state.

Hi all,

I tried to ask the Asia Pacific HP based in Singapore. He said

"In this situation, you can choose the option from "Disk" as it shows you the HDD information.
Do not save the configuration from NVRAM as it showing the "FAIL" HDD.

Please choose view from "DISK" and save the configuration, then reboot and the server will be able to boot again unless the HDD fails then you might not be able to bootup."

Is it true what he said? If I do what he suggested, do I need to reinstall my OS?

Re: Lh3000, Win2k

Terri Harris — Tue, 19 Nov 2002 14:37:29 GMT

The Disk Config (which is the NetRAID array information stored on the hard drive itself) is reporting the drive as READY. A status of READY means the drive is not seen as part of a RAID array. Consequently it will not help to save the Disk Config. If a hard drive is connected to a NetRAID controller and the status of the drive is seen as READY, the drive must be configured into a valid RAID array before it can be used.
You can try to force the drive online, but in a RAID 0 this is typically not an option.
1. Save the NVRAM configuration. The hard drive should now be reported as FAILED.
2. Select the drive (if it will let you) and make it Online.
3. If this fails, delete the existing RAID array and re-create it WITHOUT Initializing. Initializing will erase the hard drive.

Re: Lh3000, Win2k

Wan Ahmad — Wed, 20 Nov 2002 02:41:36 GMT

Hi Terri

Thanks, but I had save Disk Config. Now, hdd config show nothing n cannot be detected.

In view/add configuration-Array Selection Menu -> Physical Drive Information (Channel0,Target0) shows
-Device Identification (Device Type:Disk, Capacity:0MB, Vendor ID:HP, Product ID:36.4GB C 80-D94N, Revision:D94N, SCSI Standard:SCSI-2)
-Device Errors(Media Error:0, Other Error:0)