topic Re: Dr. Watson in Netservers

Dr. Watson

mar_2 — Thu, 30 Jan 2003 23:14:34 GMT

Hi
I have one PDC: Netsever LH6000r and BDC: LC2000r both with Windows NT 4.0 SP6. I have Dr. Watson message:

evlog.exe
Exception: access violation (0xc0000005), Address: 0x77f93e0c

I don??t know what is the problem
Any Idea?
Thanks

Re: Dr. Watson

Greg Carlson — Thu, 30 Jan 2003 23:24:41 GMT

Mar,

Are you running a DB on these servers or do they access a common DB?

Do you have TopTools or Toptools NetServer Agents installed? If so what version of Agents and Do you have any errors in the HEL (Hardware event log?)

Most of the Exception: access violation (0XC5) errors are DB caused that I've found so far...

Ciao,
Greg

Re: Dr. Watson

mar_2 — Fri, 31 Jan 2003 00:00:12 GMT

Hi Greg

No, I am not running a DB

I have Instant TopTools and TopTools Netserver Agents ver. 5.02. And I have not errors in the Hardware Event Log.

Re: Dr. Watson

Greg Carlson — Fri, 31 Jan 2003 00:03:52 GMT

Mar,

Uninstall those netserver agents. They are old and probably the cause of you error. If you use top tools then reinstall the newest agents Version 5.54/3 are available. If you don't use them then just keep Instant Top Tools installed.

http://h20004.www2.hp.com/soar_rnotes/bsdmatrix/matrix70272en_US.html

Re: Dr. Watson

mar_2 — Mon, 03 Feb 2003 18:25:27 GMT

Thank you Greg

Yes, I use Top Tools, I did reinstall the newest agents and only the PDC (LH6000) still with the message.