topic Re: Temperature Hp Netserver LH4 in Netservers

Temperature Hp Netserver LH4

Lanfredini — Mon, 24 Feb 2003 10:03:36 GMT

The led red is lamp in front panel, the message is:
low tempearature -1
what is this?

TX

Re: Temperature Hp Netserver LH4

Terri Harris — Mon, 24 Feb 2003 14:48:04 GMT

We will need the full error message. Is there an error code? Is the error referencing any component, such as a fan or CPU?
If you are running Windows you can install the HP Instant Toptools and view the HP hardware log from within Windows.

To install Instant TopTools, go to:

http://www.hp.com/toptools/download/server_agents.html
Under other hp management tools, select: Instant TopTools 5.x (Eng.)
The downloaded exe file will launch an install wizard. Install and run the program. The HP log can be seen from the STATUS tab. There is also an option to clear the log.

You can also run the HP diagnostics on this LH4. Diags are available here:

http://h20004.www2.hp.com/soar_rnotes/bsdmatrix/matrix70270en_US.html

and select the first download option, for DiagTools.

Re: Temperature Hp Netserver LH4

Lanfredini — Mon, 24 Feb 2003 16:06:11 GMT

I'm installed the tools, and the result is code 110.

Thank's
Regard's
Mateo

Re: Temperature Hp Netserver LH4

Terri Harris — Mon, 24 Feb 2003 16:47:05 GMT

Perfect. The attached screenshoot was just what I needed.

Here are the things you need to check when you can down the server.

1. Blocked air vents (check back of server)

2. Server case off or not fully on. A cover missing. For adequate cooling, the full case should be on.

3. Visually check each fan in the server (you can run the server for short periods with the case off). Reconnect each fan. Clear any dust/debris with compressed air.

4. Are there any components in the server which are unusually hot?

The room temperature should of course not be too high. Is this server in an air-conditioned room? What is the current room temperature?

After checking all the above, use Instant TopTools to clear the HP log, then see if the error reoccurs.

Re: Temperature Hp Netserver LH4

Lanfredini — Mon, 24 Feb 2003 16:56:52 GMT

OK, I before writing to the forum have already made all the priove from you listed to part to ignite it without houses.
The room is dedicated and refriged is a enough I have 8 server, the impellers turn all (them also I have cleaned up with air compressed)e no member hot (I have touched them with hand) if I extinguish it for 5 minutes and I relight it, for approximately 8 hours not light more but after the breakdown returns.

Re: Temperature Hp Netserver LH4

Terri Harris — Mon, 24 Feb 2003 17:08:16 GMT

1. Is 02/23/03 the first and only time the server reports a CPU temperature error?

2. How many CPUs are installed in this LH4?

3. What is the System BIOS version? If it is not current at 4.06.36PS, update it from here:

http://h20004.www2.hp.com/soar_rnotes/bsdmatrix/matrix50450en_US.html

Re: Temperature Hp Netserver LH4

Lanfredini — Tue, 25 Feb 2003 10:11:58 GMT

Yes the first error is 23/03/2003
In the server is installed one processor pII xeon 400, and bios is ok in new version reasy installed.
but the problem is not resolve
TX

Re: Temperature Hp Netserver LH4

Lanfredini — Tue, 25 Feb 2003 12:01:20 GMT

sorry the first error is 23/02/2003

Re: Temperature Hp Netserver LH4

Terri Harris — Tue, 25 Feb 2003 13:30:54 GMT

Clear the HP Event log. This can be done from the STATUS tab of Instant TopTools - there is a button to clear the log. Then see if the error reoccurs.

Re: Temperature Hp Netserver LH4

Lanfredini — Tue, 25 Feb 2003 13:37:30 GMT

tx for your patience, i'm slear all log hp, and see when change.
in this moment the temperature is 19c and led is turn off.

TX