topic Re: Toptools Agent Uninstall in Netservers

Toptools Agent Uninstall

Steven Heritage — Wed, 05 Mar 2003 15:59:42 GMT

I am trying to find a manual uninstall proceedure for Toptools 5.51. I attempted to install this on an exchange server LH3 running NT4 SP6a and I have been getting "MMCDEV" service failed to load errors ever since. Does anyone have any suggestions?

Re: Toptools Agent Uninstall

Greg Carlson — Fri, 07 Mar 2003 01:37:04 GMT

Steven,

Are you in the US? Call in to tech support and ask for the toptools team. To manually uninstall agents it is my understanding that you need to make some updates to the registry as well. I would recommend starting there.

Ciao,
Greg

Re: Toptools Agent Uninstall

Steven Heritage — Fri, 07 Mar 2003 14:48:38 GMT

Thanks,

I didn't know a Toptools Team existed. I am actually in Canada, but it would be worth the long distance call.

Thanks again,

Steve