topic Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure" in Netservers

Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Fri, 28 Nov 2003 15:28:34 GMT

I read a previously posted message about this problem, found here:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=238048

I'm currently dealing with the same problem and would like to update the firmware as suggested but the link to the upgraded BIOS is not working. I've searched for hours but cannot locate it. Please help!

Also, how do you get a new copy of "NetServer Navigator"? It appears it can't be ordered so can it be downloaded from the web? If so, can it be done using a regular pc?

Thanks!
Greg

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Martin Breidenbach — Sat, 29 Nov 2003 09:06:33 GMT

You can download LH4 firmware from this page:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=15383&taskId=135&prodTypeId=15351&prodSeriesId=50450&cc=us&swEnvOID=54

Navigator cds can't be downloaded from the web but can be ordered from HP Parts Direct:

https://partsdirect.hp.com/epdo/default/mainmenu.asp

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Mon, 01 Dec 2003 12:21:00 GMT

Thanks! That was exactly what I needed.

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Terri Harris — Tue, 02 Dec 2003 13:10:39 GMT

A couple of comments here:

1. The HP Navigator CDs are no longer available for sale from HP. If there is something specific you need which is not available on the HP web site, email Netserver support at:

nacmsupport@hp.com (include HP product name in the subject line to prevent delays in routing)

2. There is also a MMC-only firmware update which is sometimes needed to resolve a POST 0080 and/or 0090 error. Again, email Netserver support for this file.

All suggestions and comments are welcome. Thanks!

- Terri Harris, ITRC Netserver administrator

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Martin Breidenbach — Tue, 02 Dec 2003 15:01:41 GMT

"The HP Navigator CDs are no longer available for sale from HP."

NOT EVEN AS SPARE PARTS ?

I checked the parts direct site and at least a navigator cd is listed as LH4 spare part there. Didn't try to buy one; already have one AND KEEP IT...

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Tue, 02 Dec 2003 15:19:20 GMT

I did see them on PartSurfer and asked our purchasing dept to inquire about getting one. I was told that based on many previous experiences, if the price field is blank, then the part is unavailable.

Also, I managed to find an old Navigator cd (version G.01.65). Can you tell me if I can still use it to do the firmware update? My understanding is that I need to create an "update disk" so it should still work... right?

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Martin Breidenbach — Tue, 02 Dec 2003 15:26:21 GMT

Even if you can't get the latest Navigator cd the latest firmware can be downloaded from the HP web site.

I've got a Navigator cd M.04.05 here which says that it supports LH4.

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Tue, 02 Dec 2003 15:46:06 GMT

Yes, with thanks, I was able to download the latest firmware using the link you gave me.

I took another look at the G.01.65 Navigator cd and it doesn't say it's for LH4 but it does say it supports LHII and LH Pro. Will this still work? If not, what should I do?

Thanks.

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Martin Breidenbach — Tue, 02 Dec 2003 15:54:39 GMT

No, if it doesn't say that it supports LH4 then it won't.

LH II and LH Pro are older systems (and quite different).

Most of the stuff which is on the Navigator cd is also on the web (firmware updates, OS drivers, configuration and diagnostic tools).

The Navigator cd just makes it easier.

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Tue, 02 Dec 2003 16:07:28 GMT

Yikes! I'm glad you mentioned it. I thought this was the cd that came with this server but obviously I was mistaken.

Can I download the individual "NetServer Utilities" for the LH4 from the web? (ie.
the "System BIOS Update Utility")

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Martin Breidenbach — Wed, 03 Dec 2003 15:36:00 GMT

Sure. I posted the link for the BIOS update some messages ago. The link works (just tried it).

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Wed, 03 Dec 2003 15:55:43 GMT

Sorry, but I took another look at that link and I do see some utilities but not the "system bios update utility". Perhaps I'm supposed to use one of these other utilities?

Sorry to be difficult, but the LH4 manual I downloaded said the NetServer Utilities were: Diskette Library, Event Log Reporting, Print or View Information and finally, system bios update. Since I've never done a firmware upgrade, I'm only going by what I've read in this manual.

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Martin Breidenbach — Thu, 04 Dec 2003 12:24:33 GMT

There's "BIOS for NetServer LH4" - should be what you are looking for ?!?

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Thu, 04 Dec 2003 14:57:46 GMT

Yes, I did download that file but isn't that just the actual "BIOS" file that I need to install?

What I mean is, my understanding was that I needed to download this "BIOS" file and save it to disk. Then, seperately run the "system bios update utility" which would then take this newly downloaded file and apply it to the motherboard.

Are you suggesting that this download file is BOTH the updated bios AND the utility which installs it?

Thanks.

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Martin Breidenbach — Thu, 04 Dec 2003 15:17:49 GMT

Yes, that's the BIOS firmware image file and the firmware update utility. If you download and execute the file it creates a bootable floppy disk. Well, it should :)

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Thu, 04 Dec 2003 15:40:10 GMT

That's great! One last clarification if you don't mind.

So I store this update file on a floppy disk. I then copy it to a server hard drive. I then place a new diskette in the drive and execute this file from the hard drive. Finally, I restart the server and boot from the new floppy. I assume at that point it will be either menu driven or it will automatically update the firmware.

Correct?

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Martin Breidenbach — Thu, 04 Dec 2003 15:55:32 GMT

To be sure I downloaded the file and executed it. It asks for a blank formatted floppy disk. I stopped at that point - I don't have a blank formatted floppy disk at the moment. Oh, and no LH4 here at home. But we've got a LH3 in our office. And we updated its firmware two weeks ago :)

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Thu, 04 Dec 2003 16:28:46 GMT

So did you transfer it to the hard drive first then execute it. Or did you execute it straight from the floppy?

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Martin Breidenbach — Thu, 04 Dec 2003 16:37:02 GMT

Downloaded it to the hard drive of my pc. Executed it from the harddrive of my client pc. If I would have created a floppy disk I'd put it then in the floppy drive of the server and booted from that floppy disk.

Re: Error message :- "0080-51: Netserver Management Controller SelfTest Failure"

Greg Smith_10 — Thu, 04 Dec 2003 16:56:53 GMT

Got it now. Many thanks!! I really appreciate all the help and patience you've given me with this matter.