topic Re: Unexpected shutdown in Netservers

Unexpected shutdown

paul van steenbergen — Sun, 17 Oct 2004 12:33:43 GMT

the problem was 'memory'. we are having the same problem. how did you detect that it was the memory? the link in this thread to a document that could give a solution is no more valid. you know where to find it?

Re: Unexpected shutdown

Greg Carlson — Sun, 17 Oct 2004 21:08:00 GMT

Paul,

Install Instant Top Tools version 5.55.
You can download it from here:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?taskID=135&pnameOID=19399&prodTypeId=15351&locale=en_US〈=English&prodSeriesId=50440&swEnvOID=226

Once you have it installed (Assuming you are running MS) then launch the application and check your hardware event log. Its been over a year so I don't remember which tab to check under, but you'll find the HEL or Hardware Event Log there. Check for single or multi-bit errors in the log. Also on the system page there should be a green, red or amber LED next to any populated Dimm slots.

Was this on an LC2000? How much memory is installed? If one of the dimms isn't HP, pull it and see if that resolves the issue as non-HP memory I saw cause a lot of those types of errors.

Ciao,
Greg

Re: Unexpected shutdown

clausw — Wed, 20 Oct 2004 23:56:04 GMT

if you have to monitor more servers check SIM

http://h18013.www1.hp.com/products/servers/management/hpsim/index.html