topic Re: Bug Check Messages after reboot on X2100 running XP Pro! HELP!! in ProLiant Servers (ML,DL,SL)

Bug Check Messages after reboot on X2100 running XP Pro! HELP!!

Mike Braaten — Wed, 11 Dec 2002 23:05:04 GMT

I am getting the following error in the system log on several of our HP X2100 workstations after they reboot:
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 12/11/2002
Time: 3:42:15 PM
User: N/A
Computer: 1380-001
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xb2bc5696, 0xf5a895e8, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini121102-03.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Does anyone understand what this stuff means? We have tried drivers, removed RAM modules, changed user permissions... Nothing helps!! Anyone have any other ideas other than C4?

Re: Bug Check Messages after reboot on X2100 running XP Pro! HELP!!

JohnWRuffo — Thu, 12 Dec 2002 19:25:29 GMT

I like the C4 option! lol

You can keep this event out of the log by clearing the selection to do a dump after a unexpected reboot. (i.e., My Computer > Properties > Advanced > Startup and Recovery > Write debugging Information : Select None.)

But the real error is not fixed... Take a look at http://support.microsoft.com/default.aspx?scid=kb;en-us;314084 for an explanation.

My thoughts are you have a Windows 2000 Driver installed instead of an XP driver... maybe your Soundcard Driver?

Hope this helps.
-John

Re: Bug Check Messages after reboot on X2100 running XP Pro! HELP!!

Greg Carlson — Thu, 12 Dec 2002 22:59:36 GMT

Mike,

Look here at this link for some more assistance:
The first paramater 0xc5 indicates a memory access violation. Does it happen in VGA mode? Can you disable caching in the BIOS?

http://www.osr.com/ddk/ddtools/bccodes_3llz.htm
http://www.osr.com/ddk/ddtools/bccodes_59k7.htm

Also have these always been running XP or did you upgrade from 2000? http://support.microsoft.com/?kbid=310740

Ciao,
Greg

Re: Bug Check Messages after reboot on X2100 running XP Pro! HELP!!

Mike Braaten — Fri, 13 Dec 2002 14:08:57 GMT

New information!!
After disabling reboot one of my users sent me a picture of the blue screen (guess he didn't want to write it down). It specified a file named hclnfs.sys. After some research, I discovered that this file belongs to Hummingbird NFS software. I am calling them for tech support. Will update when I know more. Thanks for the replys!!

Mike

Re: Bug Check Messages after reboot on X2100 running XP Pro! HELP!!

Mike Braaten — Tue, 17 Dec 2002 11:50:38 GMT

Thanks for your replys. I appears to be a problem with Hummingbird NFS software. They have sent us a patch to try.

Thanks again,
Mike Braaten

Re: Bug Check Messages after reboot on X2100 running XP Pro! HELP!!

Mike Braaten — Wed, 22 Sep 2004 16:52:13 GMT

Thanks for all your help.