topic Re: DL380 G5 shutdown issues in ProLiant Servers (ML,DL,SL)

DL380 G5 shutdown issues

Dik H — Thu, 06 Sep 2007 02:25:43 GMT

Hi
We have a 2*DL380G5 (417455-421) with 2*FC HBA(FC1142SR) loaded. System has latest FW (ver 7.9) and latest drivers loaded. The thing is that when shutting down the servers, the system takes very long time before powering off. After Windows shuts down, the screen goes blank but server power is still on. It takes more than 15 mins to completely power off. However, we noticed that when we remove any one or both HBAs the system powers off normally. The server has a PCIe riser card which supports the FC1142 HBA. OS is clean, freshly installed with no applications loaded yet. Any clue?

Re: DL380 G5 shutdown issues

Rob Leadbeater — Thu, 06 Sep 2007 04:27:28 GMT

Hi,

Is there any storage connected to the HBAs yet, or does this happen with just the HBAs installed...?

Cheers,

Rob

Re: DL380 G5 shutdown issues

Aks2 — Thu, 06 Sep 2007 05:33:42 GMT

Hi
I assume, you have the latest PSP 7.9 installed . Please also try installing microsoft hotfix 932755. check in microsoft website for more details on it.

cheers,
Akarsh S

Re: DL380 G5 shutdown issues

Dik H — Fri, 07 Sep 2007 07:56:20 GMT

hi all

Thx for all, the problem was actually with the Microsoft Sorport driver. Updated with hotfix and problem solved.

See http://support.microsoft.com/kb/939315/en-us

Re: DL380 G5 shutdown issues

Dik H — Fri, 07 Sep 2007 07:59:47 GMT

hi all

Thx for all, the problem was actually with the Microsoft Sorport driver. Updated with hotfix and problem solved.

See http://support.microsoft.com/kb/939315/en-us