topic Re: Problem with P410i controller on ML350 G6 after firmware update in HPE ProLiant Servers (ML,DL,SL)

Problem with P410i controller on ML350 G6 after firmware update

Pogumirskiy Nikolay — Wed, 09 Dec 2009 07:21:47 GMT

I have a problem with P410i controller. There is a long delay (about 5min) on boot at P410i initialization and the message "Self-test failure". No failure LED indication on server, and no lighting LED on disks.
Before that I update firmware (Online) for system BIOS, ilO2 and P410i.
I can't downgrade firmware for P410i from Firmware Maintenance CD because it offers firmware for P410i, but display that "no available device".
Please, help!

Re: Problem with P410i controller on ML350 G6 after firmware update

Pogumirskiy Nikolay — Wed, 09 Dec 2009 07:29:10 GMT

Additional info...
current firmware
- Smart Array P410i - 2.50
- HP ProLiant ML350 G6 BIOS - 2009.10.02
- iLO2 - 1.80

Re: Problem with P410i controller on ML350 G6 after firmware update

marcus1234 — Wed, 09 Dec 2009 20:02:51 GMT

clear nvram switch .6 boot up a now put it back

then disconnect all discs
remove any cards
remove controller battery and reseat the cache now
update firmware on sys board with nothing connected at all

now boot up does

bios see controller
then et it to boot option

add 1 disk
what happens

if same thing contoller sounds kaput
This is how we thank in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Re: Problem with P410i controller on ML350 G6 after firmware update

Pogumirskiy Nikolay — Thu, 10 Dec 2009 04:45:35 GMT

Thanks. The problem was in controller cache. After removing the cache initialization finished successfully.
Now, how is firmware update can destroy the cache??? Or it was an accident?

Re: Problem with P410i controller on ML350 G6 after firmware update

marcus1234 — Thu, 10 Dec 2009 18:32:36 GMT

I have seen firmware destroy cache on p400 and on p400 i am sure this will be addressed soon

nice to see you up and running again :)

Re: Problem with P410i controller on ML350 G6 after firmware update

Pogumirskiy Nikolay — Mon, 14 Dec 2009 12:18:07 GMT

Remove any additional modules and reset server completely.

Re: Problem with P410i controller on ML350 G6 after firmware update

Addison Odeneal — Mon, 11 Jan 2010 01:23:55 GMT

I'm having the exact issue with my ML350G6. How did you clear the controller cache?

Re: Problem with P410i controller on ML350 G6 after firmware update

CPEBAR — Thu, 06 Jan 2011 08:50:24 GMT

hi,
try to remove the battery and start the server,, this may help