https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ip-kvm-can-t-login/m-p/5243433#M122045 Thanks,<BR /><BR />Will try suggestions tonight and post results.<BR /><BR />V/r<BR /><BR />Louis Mon, 14 Jun 2010 12:42:48 GMT Louis Henninger_1 2010-06-14T12:42:48Z https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ip-kvm-can-t-login/m-p/5243431#M122043 Have aquired a 3/1/16 IP KVM. Setup using serial ports...all ok. Set IP and tried to connect using HP IP Console Viewer. Popup asks for password....used password set up for when configuring switch... no luck.<BR /><BR /><BR />Please any suggestions would be helpful.<BR /><BR />Can setting KVM back to factory defaults clear passwords back to known setting? (such as Admin with no password?)<BR /><BR />Louis Fri, 11 Jun 2010 15:31:04 GMT https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ip-kvm-can-t-login/m-p/5243431#M122043 Louis Henninger_1 2010-06-11T15:31:04Z https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ip-kvm-can-t-login/m-p/5243432#M122044 Hi,<BR /><BR />This should help. this try for password. 00000000 (eight zero's).<BR /><BR />Password Recovery <BR /><BR />Switch login (login screen is displayed when you connect to a switch using the IP Console Viewer) Default: User Name = Admin Password <NULL> i.e., leave it blank Recovery: Connect to serial port with a terminal program - select 5 from the main menu to reset to factory defaults. Switch local port (when connected directly to the KVM connectors on the switch) Default: User name = <NULL> Password = <NULL> i.e. both are empty strings or not defined. Recovery Connect to serial port with a terminal program - select 5 from the main menu to reset to factory defaults. Switch serial port (when connected to the serial port on the back of the switch) Default: User name = <NULL> Password = <NULL> i.e. both are empty strings or not defined. <BR /> <BR /><BR />IMPORTANT: Lost Serial Port Password If the customer looses the password that was set for the serial port, this is considered an Out-of-Warrenty event. The warranty does not cover lost passwords to the console switch serial port. The KVM switch must be returned AT CUSTOMER EXPENSE to HP for replacement. <BR /> <BR /><BR />That will also fix the problem :) Remember to assign points to answers that helped in your problem. So the forum stays alive...<BR /></NULL></NULL></NULL></NULL></NULL> Mon, 14 Jun 2010 12:37:33 GMT https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ip-kvm-can-t-login/m-p/5243432#M122044 Erdogan Temur 2010-06-14T12:37:33Z https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ip-kvm-can-t-login/m-p/5243433#M122045 Thanks,<BR /><BR />Will try suggestions tonight and post results.<BR /><BR />V/r<BR /><BR />Louis Mon, 14 Jun 2010 12:42:48 GMT https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ip-kvm-can-t-login/m-p/5243433#M122045 Louis Henninger_1 2010-06-14T12:42:48Z https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ip-kvm-can-t-login/m-p/5243434#M122046 Suggestion worked, great information.<BR /><BR />Thx...Louis Fri, 09 Jul 2010 15:55:47 GMT https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ip-kvm-can-t-login/m-p/5243434#M122046 Louis Henninger_1 2010-07-09T15:55:47Z