topic Re: DL380 G4 sound card problems in ProLiant Servers (ML,DL,SL)

DL380 G4 sound card problems

PANDERSON1 — Thu, 05 Oct 2006 13:45:53 GMT

OS=Win2003Server.
Soundblaster Audigy SE sound card fails to produce sound when installed in any slot of the PCI-X riser cage. Driver install and config went off without a hitch. No irq conflicts. Card passes all "Creative Diagnostics" except speaker test with known good speakers. Card itself also verified in another (nonserver) system.
Suspect Audigy card not compatible with PCI-X or PCI-X bus as implemented in the G4 is not fully PCI-X compliant.
Please advise of similar experience and solutions achieved and/or recommend another sound card which works in this config.

Re: DL380 G4 sound card problems

Kedd Guyton — Fri, 06 Oct 2006 06:37:57 GMT

Is Windows Server 2003, Enterprise Edition installed?

Re: DL380 G4 sound card problems

PANDERSON1 — Fri, 06 Oct 2006 11:43:40 GMT

Yes winserver2003 Enterprise edition installed. Methinks we may have a bus voltage problem. Presently checking w/ creative to verify need for 5Vdc or 3.3Vdc.

Re: DL380 G4 sound card problems

Kedd Guyton — Fri, 06 Oct 2006 11:51:13 GMT

One of the quirky differences between Standard Edition and Enterprise Edition is that Enterprise Edition does not automatically start the Windows Audio service. Have you checked that?

Re: DL380 G4 sound card problems

PANDERSON1 — Fri, 06 Oct 2006 11:58:13 GMT

Good point. just for grins though we presently have XP installed. It by default HAS the audio service started auto. Still no sound. Will chk card in another machine running server and check the service. Thanks.

Re: DL380 G4 sound card problems

Kedd Guyton — Fri, 06 Oct 2006 13:28:52 GMT

Creative has had problems writing audio drivers for multiprocessor systems for years.

Re: DL380 G4 sound card problems

rjt_1 — Thu, 10 Dec 2009 16:00:54 GMT

Did you ever get this working?

Re: DL380 G4 sound card problems

James M Davies — Mon, 14 Dec 2009 21:01:13 GMT

I've installed Win 7 on my G3 and it only recognizes 2 of the 4 dual CPUs. Also I installed a sound blaster card and although the divice manager says it working properly, no sound. Any ideas for these problems?