topic Re: ILO console from a Windows 8 Desktop. in ProLiant Servers (ML,DL,SL)

ILO console from a Windows 8 Desktop.

Shawn Donovan — Mon, 20 Aug 2012 13:45:07 GMT

Morning,

I just tried to use remote console from ILO use .Net on one of my DL360 G7 servers and get this error: HTTP error:The operation has timed out. Have any one else have any problems with this? The Java console works. I was using IE 10 on ILO 1.28(b)

Re: ILO console from a Windows 8 Desktop.

PGTRI — Mon, 20 Aug 2012 13:53:48 GMT

hi,

So far I know - the supported IE versions are 7,8 and 9. Can You please try with one of these versions.

Thanks

regards,

Re: ILO console from a Windows 8 Desktop.

Shawn Donovan — Mon, 20 Aug 2012 15:20:35 GMT

I know it works in those versions. Point is Windows 8 comes with IE10 and I was wondering if my problem was wide spread or just me.

Shawn

Re: ILO console from a Windows 8 Desktop.

Torsten. — Mon, 20 Aug 2012 16:10:44 GMT

My IE9 has a compatibility mode for IE 7 and 8.

Did you try this mode (press F12)?

The problem cannot be "wide spread", because only a few are using win8 ... and this is a preview version, right?

Re: ILO console from a Windows 8 Desktop.

Oscar A. Perez — Tue, 21 Aug 2012 21:08:35 GMT

It is not a browser problem. The .NET Remote Console app has problems with the new .NET Framework version 4.5 that comes with Windows 8. We are looking into this issue right now.

Re: ILO console from a Windows 8 Desktop.

Oscar A. Perez — Wed, 22 Aug 2012 17:30:56 GMT

My IRC works fine but, I installed .NET 3.5 on my Windows 8 Enterprise Final build.

Re: ILO console from a Windows 8 Desktop.

Tim Hambelton — Thu, 04 Oct 2012 15:55:48 GMT

I’m receiving this same issue when trying to connect to the .Net integrated console of an ILO3 from a 2008 R2 server.

HTTP error:The operation has timed out

The ILO is reporting the following .Net Framwork installed:

Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E)

Is this a known issue? Is there a solution for this?

Re: ILO console from a Windows 8 Desktop.

Oscar A. Perez — Thu, 04 Oct 2012 17:21:46 GMT

Have you tried the Java Remote Console to check if it works?

If it doesn't work, I would check firewall settings, security policies and antivirus.

iLO3 and iLO4 Remote Console use the following TCP ports:

TCP port 443 for initial SSL handshake and user credentials.

TCP port 17990 for the video stream.

TCP port 17988 for Virtual Media.

Re: ILO console from a Windows 8 Desktop.

Tim Hambelton — Thu, 04 Oct 2012 18:02:58 GMT

Yes, the Java-based console works. There are no firewalls on this network. When attempting the .Net console it says the following on the bottom of the window:

No video and also Retrieving session settings via SSL

Then after about 10 seconds the "Retrieving session settings via SSL" message disappears. Then about another 15 seconds pass before the "HTTP error:The operation has timed out" message appears.

Re: ILO console from a Windows 8 Desktop.

Oscar A. Perez — Thu, 04 Oct 2012 19:47:42 GMT

What iLO3 firmware version are you using?

Re: ILO console from a Windows 8 Desktop.

Tim Hambelton — Thu, 04 Oct 2012 20:51:26 GMT

I think I'm on the latest:

License Type iLO 3 Advanced
iLO Firmware Version 1.28 Jan 13 2012

Thanks

Re: ILO console from a Windows 8 Desktop.

Oscar A. Perez — Thu, 04 Oct 2012 20:56:22 GMT

The latest is 1.50 that just hit the FTP this week. Could you please test this one?

FTP links:

Online ROM Flash Component for Windows 64-bit

ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-ilo/p1728391553/v73058

Online ROM Flash Component for Windows 32-bit

ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-ilo/p901462262/v73059

Online ROM Flash Component for Linux

ftp://ftp.hp.com/pub/softlib2/software1/sc-linux-fw-ilo/p1255562964/v73060

Note: Please clear your browser cache after flashing version 1.50. There were lots of changes made to the webGUI in this version.

Re: ILO console from a Windows 8 Desktop.

Tim Hambelton — Thu, 04 Oct 2012 21:23:14 GMT

Bingo! That worked for me. It took a bit for the console to show in the window, but it seems to be working fine. I also mounted a DVD ISO image and it seems to be working as well.

Thanks so much for your help.

Re: ILO console from a Windows 8 Desktop.

Joe-B — Thu, 20 Mar 2014 17:17:04 GMT

I know this is an old post but for a quick fix, under the Advanced tab in IE Settings you can uncheck all of the TLS options (1.0, 1.1, 1.2) and have SSL 2.0 and 3.0 checked and then it worked for me. Running Windows 8.1 Enterprise with IE11.

Re: ILO console from a Windows 8 Desktop.

Oscar A. Perez — Thu, 20 Mar 2014 20:15:57 GMT

Are you sure it won't work with TLS 1.0? Nobody should be using SSL 2.0 or 3.0 these days.