topic smartstart problem !!!!! in ProLiant Servers (ML,DL,SL)

smartstart problem !!!!!

deb889 — Thu, 06 Dec 2012 21:56:57 GMT

hi, i have a Proliant ML350 G4 , and i have the smartstart cd version 7.0

when i boot from cd, it start' normally, after loading drivers , a welcome window of smartstart appear juste after that, i have a message error :" les informations du materiel ne peuvent pas etre recuppere , veuillez redemarre "

"the informations of material cannot recuperate, please reboot "

can someone help me !!!!!

Re: smartstart problem !!!!!

PGTRI — Fri, 07 Dec 2012 07:22:51 GMT

hi,

Please try with a newer version of the smart start cd.

Here is the latest one for this server (x64) .

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3279707&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_6d356bbf13db43d2a1b5f34b8f%257CswEnvOID%253D4024%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

Thanks

regards,

Re: smartstart problem !!!!!

deb889 — Fri, 07 Dec 2012 15:51:24 GMT

thank's :)

but i try with new version and it's the same case !!!!

Re: smartstart problem !!!!!

PGTRI — Mon, 10 Dec 2012 07:27:27 GMT

hi,

What's your storage controller?

Thanks

regards,

Re: smartstart problem !!!!!

BisonFrames — Fri, 11 Jan 2013 10:34:23 GMT

I was advised to ignore the SmartStart CD and install the OS directly. Then use the latest SPP to install drivers and utilities.

Worked like a treat for a mere amateur like me :-)