topic Re: DL580 G2 FCA221x HBA- QL2300.EXE Fail!! in ProLiant Servers (ML,DL,SL)

DL580 G2 FCA221x HBA- QL2300.EXE Fail!!

TangLong — Thu, 07 Mar 2013 03:50:42 GMT

I have servers DL580G2 os 2003 SP2 x86
SERVER suddenly reboot HP Management Hpme Page not visible on any error the Log and System Log no error messages only from the boot record, but the memory dump file in Windows 2003 sp2 on ql2300 . exe Error.
The fca card * 1, name "fca 221x fiber channel hba (2GB), but it does not appear any error message in the machine, how can I deal with it? Please Help Me....

(Server reboot only once.)

HBA card information
FCA 221x Fibre Channel HBA
Status: OK World Wide Port Name: 210000E08B1C2CCA
Location: Slot 3 World Wide Node Name: 200000E08B1C2CCA
Serial Number: S86764 Firmware Version: 3.03.21
Option ROM Version: 1.54

Re: DL580 G2 FCA221x HBA- QL2300.EXE Fail!!

TVVJ — Thu, 07 Mar 2013 04:24:52 GMT

As there are no hardware errors prompting for a reboot, it could be possible that the reboot may have occurred due to a possible miss in heartbeat to the connected storage. Please review SAN switch logs for any misses in the heartbeats.

Also consider updating the firmware and PSP to the latest.

Regards,

Vijayasarathy

Re: DL580 G2 FCA221x HBA- QL2300.EXE Fail!!

TangLong — Thu, 07 Mar 2013 06:20:20 GMT

Dear Vijayasarathy

Will the updated firmware and PSP for FCA 221X HBA? (QLogic Official Website not find Support...)
Or use smart update to update all firmware and PSP?
Because this DL580G2 Windows 2003 SP2 often ran out of the system error message
I think it would be caused by the Windows system "?

Re: DL580 G2 FCA221x HBA- QL2300.EXE Fail!!

TVVJ — Fri, 08 Mar 2013 04:23:37 GMT

Looking through the server’s QuickSpecs, it does not appear that the card be a supported option. I concluded it based on the name of the card provided, but I could be mistaken.

If it is a third party card and a similar configuration works, then check the firmware levels in the other server.

http://h18004.www1.hp.com/products/quickspecs/11372_div/11372_div.html

Regards,

Vijayasarathy