topic Re: Support Pack for Proliant Firmware Update in ProLiant Servers (ML,DL,SL)

Support Pack for Proliant Firmware Update

juliansotoca — Mon, 18 Mar 2013 16:55:52 GMT

hi,

I'm trying to boot with the Support Pack for Proliant DVD and every time I try it the boot process hangs loading drivers. I've tried the last two DVD without luck. I've also tryed to create a boot USB key but it hangs in the same step.

The servers I try to boot are Prolian DL580 G7. I've tried in three of them and in all cases it can't boot. any ideas?

If I boot the iso, or the DVD, in a virtualbox virtual machine it boots very quickly!

The iso's that I'm using are this:

HP_Service_Pack_for_Proliant_2013.02.0-0_725490-001_spp_2013.02.0-SPP2013020.2013_0204.107.iso

HP_Service_Pack_for_Proliant_2012.10.0-0_713293-001_spp_2012.10.0-SPP2012100.2012_1005.37.iso

The md5 hash is correct.

Re: Support Pack for Proliant Firmware Update

Med-H — Tue, 19 Mar 2013 09:12:42 GMT

Hi julian,

could you provide us a photo in which step the server hang please.

HP Service Pack for ProLiant User Guide :

http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c03190790/c03190790.pdf

thanks

Re: Support Pack for Proliant Firmware Update

Goutham_Sabala — Tue, 19 Mar 2013 17:57:00 GMT

Hi ,

Too trivial to ask, but are you using the full bootable ISO set of 2.5 GB ?

Re: Support Pack for Proliant Firmware Update

juliansotoca — Wed, 27 Mar 2013 10:39:42 GMT

Yes, I'm using the bootable ISO. In fact, I can boot with that ISO in other systems but not in my DL580G7

Re: Support Pack for Proliant Firmware Update

juliansotoca — Wed, 27 Mar 2013 11:03:54 GMT

I couldn't send you a photo right now. Next week I will path the last of my 5 DL580G7 and I will send you a screenshot.

When the boot hangs it shows the HP logo and a progress bar that never ends. If I escape that screen I can see that the boot process is loading drivers. I suspect that it could be a problem with the number of nics, I have 20 nics in those servers.

Re: Support Pack for Proliant Firmware Update

juliansotoca — Wed, 27 Mar 2013 14:08:40 GMT

I've tried the media to boot in a DL380G7 which "only" have 10 nics and it boots quickly. So it should be a problem loading the drivers for the amount of hardware that the DL580G7 have.

Re: Support Pack for Proliant Firmware Update

juliansotoca — Tue, 02 Apr 2013 14:53:21 GMT

These are the screen shots that I've take.

The boot hangs in "Loading additional drivers". There is no option in the boot menu so I think I can't do anything to resolve this.

Re: Support Pack for Proliant Firmware Update

Torsten. — Tue, 02 Apr 2013 17:23:27 GMT

I have seen the same with a BL685c G7 - a quite similar system.

Re: Support Pack for Proliant Firmware Update

juliansotoca — Mon, 08 Apr 2013 13:50:45 GMT

Finaly I could boot the SPP by disconnecting the fiber. It was the first thing I should try.

Re: Support Pack for Proliant Firmware Update

Stitzinger — Fri, 21 Mar 2014 03:24:50 GMT

I have the same problem with a ProLiant DL360 G5 using

HP_Service_Pack_for_Proliant_2014.02.0-0_761723-001_spp_2014.02.0-SPP2014020.2014_0128.5.iso

DVD. I'm wishing I had fiber to disconnect to fix the probem as suggested but I don't!