topic Re: DL160 G6 Windows Volume Activation Issue in ProLiant Servers (ML,DL,SL)

DL160 G6 Windows Volume Activation Issue

CHARL13 — Sat, 30 Mar 2013 05:45:01 GMT

Hi There

I have a DL160 G6 which is running Server 2008 R2. We are using KMS as our activation method, however when I attempt to activate windows I get the error:

The Software Licensing Service reported that the computer could not be activated with a Volume license product key. Volume licensed systems require upgrading from a qualified operating system. Please contact your system administrator or use a different type of key.

On further investigation I found that this is probably due to the SLIC table in the BIOS being set to 2.0 (Vista and Server 2008) rather than 2.1 (Windows 7 and Server 2008 R2). I have updated all of the firmware and BIOS with no joy. I can't see any manual way of changing this either.

Can anyone offer any insight into this?

Thanks

Re: DL160 G6 Windows Volume Activation Issue

scharchouf — Sun, 31 Mar 2013 03:05:04 GMT

So the First Question is: the OS is from HP or no?

if it's from HP so you don't need product Key because it's an OEM version and the Product Key is taged on system Board and must be Activated automatically.

Re: DL160 G6 Windows Volume Activation Issue

CHARL13 — Sun, 31 Mar 2013 06:01:25 GMT

Hi scharchouf

Thanks for the respose. The OS is from our Microsoft Enterprise Agreement and downloaded from Microsoft using our VL KMS keys. I'm using the same build and activation method on DL160 G5's, G5p's, DL360 G7's and DL380 G6's with no problems.

Re: DL160 G6 Windows Volume Activation Issue

scharchouf — Sun, 31 Mar 2013 18:31:27 GMT

Ok, please check the BIOS version and check if the serial number is taged on Motherboard, you can see this information under RBSU[Rom Based Setup Utility].

Follow install instruction to update BIOS using this link :

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3884344&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D1%257CswItem%253DMTX_c82b39d8e3044b3d8cafcb010b%257CswEnvOID%253D54%257CitemLocale%253D%257CswLang%253D%257Cmode%253D4%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

another question the motherboard has been changed?

Re: DL160 G6 Windows Volume Activation Issue

CHARL13 — Mon, 01 Apr 2013 05:10:32 GMT

I can confirm the BIOS version is HP O33 01/10/2012 and the serial number is coded into the motherboard. I'm guessing as the serial number matches the chassis that the motherboard is the original?

Many thanks

Re: DL160 G6 Windows Volume Activation Issue

xmate — Mon, 01 Apr 2013 06:34:34 GMT

Can you please download and run MGADiag Microsoft utility from the link http://go.microsoft.com/fwlink/?LinkID=52012

Run it, go to a Windows tab and click Copy button.

Paste info txt file and find lines looking like

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: Yes

And post them here.

Re: DL160 G6 Windows Volume Activation Issue

CHARL13 — Mon, 01 Apr 2013 08:00:52 GMT

As requested.

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, inconsistent OEMID or OEMTableID
Windows marker version: N/A
OEMID and OEMTableID Consistent: no
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   HP      ProLiant
FACP   HP      ProLiant
HPET   HP      ProLiant
BOOT   HP      ProLiant
MCFG   HP      ProLiant
SPCR   HP      ProLiant
SPMI   HP      ProLiant
SLIC   HP      SLIC0958
OEMB   HP      ProLiant
DMAR   AMI  OEMDMAR
SSDT   HP      ProLiant
EINJ   HP  ProLiant
BERT   HP  ProLiant
ERST   HP  ProLiant
HEST   HP  ProLiant

Re: DL160 G6 Windows Volume Activation Issue

CHARL13 — Sat, 06 Apr 2013 13:37:32 GMT

So it seems that this isn't one isolated machine. It appears to be across multiple.