topic Re: ProLiant Support Pack on Red Hat Linux 64 in ProLiant Servers (ML,DL,SL)

ProLiant Support Pack on Red Hat Linux 64

rijsbergen — Tue, 26 Mar 2013 02:20:17 GMT

Hello,

it's definitely my rookie Linux knowledge but i can't find the proper stuff to instill or redirect to get the psp running.

server: Red Hat Enterprise Linux Server release 6.4 (Santiago)

hp psp: 9.10

copied psp from : http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&prodSeriesId=3716246&swItem=MTX-a980fae0949446edb051d4b75e&prodNameId=3716247&swEnvOID=4103&swLang=8&taskId=135&mode=4&idx=2

checking the pre-requisites i see all sorts of (here just 1 example):

libgcc.i686 4.4.7-3.el6 @rhel-x86_64-server-6
libgcc.x86_64 4.4.7-3.el6 @rhel-x86_64-server-6

To me it seems the 86 and 64 bits are there.

But starting the 'hpsum' i receive:

./hpsum: error while loading shared libraries: libuuid.so.1: cannot open shared object file: No such file or directory

In the /lib64 there is

-rwxr-xr-x 1 root root 18936 Jan 9 10:50 /lib64/libuuid.so.1.3.0
lrwxrwxrwx 1 root root 16 Feb 26 10:41 /lib64/libuuid.so.1 -> libuuid.so.1.3.0

I checked '/lib' for libuuid but it's not there, so i assume i still mis some 32-bit stuf. I looked for the error and tried something like 'export LD_LIBRARY_PATH' to point to the above /lib but obsiously i receive 'wrong ELF class' being not the proper hardware.

Looking for 'red hat libuuid' in a search machine doesn't help a lot.

What Red Hat component do i need to get the proper libraries and/or what variables do i need to tell hpsum all's well.

regards,

Marcel

Moved from Servers>General to ProLiant Servers (ML,DL,SL)

Re: ProLiant Support Pack on Red Hat Linux 64

Matti_Kurkela — Tue, 26 Mar 2013 06:23:12 GMT

Whenever you have library dependency issues, the "ldd" command might be helpful.

First, 'cd' to the directory that contains the hpsum binary as you did before.

Then, run this command:

ldd ./hpsum

It will output a list of library names, and the pathnames where that library was found, or "Not found" if a library is missing.

Sometimes libraries can require other libraries, and the error messages are not always 100% accurate in those cases: if application A requires library B which requires library C, and C is missing, the error message may sometimes talk about library B instead of revealing the name of the missing library C.

The 'ldd' command can be used to list the dependencies of libraries too:

/lib$ ldd libuuid.so.1
        linux-vdso.so.1 =>  (0x00007ffffc3e2000)
        libc.so.6 => /lib/libc.so.6 (0x00007ff37a95b000)
        /lib64/ld-linux-x86-64.so.2 (0x00007ff37aeec000)

The "linux-vdso.so.1" is not a real library: it is a Virtual Dynamic Shared Object, related to a new faster method for performing system calls. On some older systems, it may be called "linux-gate.so.1" instead.

Re: ProLiant Support Pack on Red Hat Linux 64

rijsbergen — Tue, 26 Mar 2013 07:52:01 GMT

Thanx Matti,

that doesn't look ok i guess. But to me it looks to be the proper kit.

# ldd ./hpsum
not a dynamic executable
# file ./hpsum
./hpsum: ELF 32-bit LSB executable, Intel 80386, version 1 (GNU/Linux), statically linked, stripped
# ll *gz
-rw-r--r-- 1 root root 139547602 Mar 25 11:07 psp-9.10.rhel6.x86_64.en.tar.gz

Regards, Marcel

Re: ProLiant Support Pack on Red Hat Linux 64

KimO_1 — Wed, 03 Apr 2013 16:54:49 GMT

A quick way to resolve the Linux dependencies for HP SUM is to install the hpsum.rpm which will install the dependencies. hpsum.rpm can be found on the Linux SDR, www.hp.com/go/sdr under the Extras section. Information on hpsum.rpm can be found in the SPP Release Notes. hpsum.rpm for HP SUM 5.3.5 is not available yet, but you can install hpsum.rpm for 5.3.0 and then use the HP SUM 5.3.5 that is delivered with the RHEL 6.4 Supplement.

Re: ProLiant Support Pack on Red Hat Linux 64

DavidJHe — Fri, 14 Jun 2013 18:55:51 GMT

I tried downloading the HPSUM rpm package for RHEL6 x86_64 as per your instructions but was only able to find the i386 package, even when I followed the x86_64 links. I am trying to run HPSUM from RHEL6.4 but am getting the same dependency errors as stated by the person in the orginal message.

Re: ProLiant Support Pack on Red Hat Linux 64

Maurizio Terrin — Tue, 02 Jul 2013 10:10:30 GMT

Hello ,

I have an issue even more strange :

when I try to use the command hpsum from latest SSP supplemental for redhat 6.4 ,

the command complete immediately without error message.

I have checked all requirement library and packages and all is OK.

Any suggestion ?

Thanks.

Maurizio

Re: ProLiant Support Pack on Red Hat Linux 64

yayadeo — Wed, 10 Jul 2013 13:44:12 GMT

Problem solved ,

I had not installed all i386 packages as require by installation instructions.

Bye,Maurizio

Re: ProLiant Support Pack on Red Hat Linux 64

RobbertV — Thu, 08 Aug 2013 13:47:17 GMT

I'm experiencing exactly the same issues while trying to install HP SUM locally, the ldd results of the binary on the iso... I can't find the X86_64 version.

Did you already find a solution for this?

Re: ProLiant Support Pack on Red Hat Linux 64

Robert Klute_2 — Thu, 08 Aug 2013 18:42:29 GMT

Install the i386 version. hpsum is a 32bit application. The reason it is not finding libuuid is that it is looking for the 32-bit version.