topic HP Driver for Smart Array 320i causes BSOD with Server 2012 R2 RTM in ProLiant Servers (ML,DL,SL)

HP Driver for Smart Array 320i causes BSOD with Server 2012 R2 RTM

KarlB — Mon, 21 Oct 2013 03:52:16 GMT

I have two DL360e G8 Servers (part number 686212-s01) that use the onboard 320i array controller.

System BIOS version P73 July 1, 2013.

320i BIOS version v3.54.0

I am installing Server 2012 R2 RTM Standard from a thumb drive that has been used for several other installs sucessfully.

I am using HP ProLiant Dynamic Smart Array RAID Controller Driver for Windows 2012 x64 Editions (62.6.2.64 (10 Sep 2013)) which is the latest available on the HP site.

I have attempted the install now several times (8 times) and it always fails at the same point. As soon as i load the HP array driver the server goes to the new friendly BSOD and then reboots. I have confirmed this on both identical servers. One has HP SSD drives and one has HP SATA disks. Both are using a mirror setup for the disk (RAID 1).

This setup worked fine with Server 2012. It does not work with 2012 R2.

Somebody at HP needs to look into this right away as the official release date for R2 to Volume license customers is tomorrow (10-18-2013).

Has anyone else had this problem also?

Karl B

P.S. This thread has been moved from Storage > General to ProLiant Servers (ML,DL,SL).
-HP Forum Moderator

Re: HP Driver for Smart Array 320i causes BSOD with Server 2012 R2 RTM

chrispolewiak — Tue, 29 Oct 2013 13:10:11 GMT

I have the same problem with HP SL230s Gen8 with 320i.

But there is no problem with HP DL380p Gen8 with 420i.

Re: HP Driver for Smart Array 320i causes BSOD with Server 2012 R2 RTM

chrispolewiak — Tue, 05 Nov 2013 11:32:36 GMT

I have contacted with HP in this case, and they said me - there is no actual drivers for Smart Array 120/320i for Windows 2012 R2.

Re: HP Driver for Smart Array 320i causes BSOD with Server 2012 R2 RTM

Jimmy Vance — Wed, 06 Nov 2013 23:59:14 GMT

chrispolewiak wrote:
I have contacted with HP in this case, and they said me - there is no actual drivers for Smart Array 120/320i for Windows 2012 R2.

I'm not sure the answer is "there are no actual drivers for 2012 R2". I'd venture a guess and say a driver for 2012 R2 hasn't been released yet.

Re: HP Driver for Smart Array 320i causes BSOD with Server 2012 R2 RTM

chrispolewiak — Wed, 20 Nov 2013 14:57:10 GMT

I found interesting document about Implementing Windows 2012 R2 on HP ProLiant platform

http://h20195.www2.hp.com/V2/GetPDF.aspx%2F4AA4-7658ENW.pdf

There is information that Smart Array 320i is fully supported - but at this time we must use driver for Windows 2008 R2, not Windows 2012.

Newest driver will be available at the begining of 2014.