topic Re: ProLiant DL380p Gen8 Server missing Base System Device driver in ProLiant Servers (ML,DL,SL)

ProLiant DL380p Gen8 Server missing Base System Device driver

Mon_Nom — Fri, 14 Dec 2012 00:39:33 GMT

How do I resolve the missing "Base System Device" driver?

What file can I download and install to so that Windows can recognize this device?!?

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I have the brand-new ProLiant DL380p Gen8 Server and after installing Windows Server 2008 R2 with SP1 AND after installing the special "HP_Service_Pack_for_Proliant_2012.10.0-0_713293-001_spp_2012.10.0-SPP2012100.2012_1005.37.iso" service pack Windows still says there is a missing Base System Device driver!

I think I've downloaded and attempted to install every device driver on the HP Driver website for this server and nothing solves this mising "Base System Device" driver issue. This is really disappointing. That ISO was about 2.4 GB and the HP Chat higher-level support person promised that ISO would solve this issue...but it didn't. What is wrong with this HP or this DL380p Gen8 server that it cannot find this "Base System Device"?

Re: ProLiant DL380p Gen8 Server missing Base System Device driver

PGTRI — Fri, 14 Dec 2012 09:53:05 GMT

hi,

That should be fixed with the HP ProLiant iLO 3/4 Management Controller Driver. Please check, if the driver was installed. The latest version is 3.7.0.0 .

Thanks

regards,

Re: ProLiant DL380p Gen8 Server missing Base System Device driver

KrisanaInpattra — Tue, 16 Jul 2013 10:15:05 GMT

Thank you very much

Re: ProLiant DL380p Gen8 Server missing Base System Device driver

APSN — Thu, 14 Nov 2013 04:46:07 GMT

I do have 3.9.0 but that did not resolve the issue

Re: ProLiant DL380p Gen8 Server missing Base System Device driver

JohnBannon — Mon, 18 Nov 2013 11:10:24 GMT

I downloaded all drivers and extracted them to a folder, then chosse update driver from hardware manager and browsed to that folder. it installed all but one Base system device (yet to be resolved)

Re: ProLiant DL380p Gen8 Server missing Base System Device driver

PZel — Mon, 18 Nov 2013 11:30:22 GMT

Why don't you use SPP2013090:

http://h17007.www1.hp.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx

OR (which is a non-bootable ON-line version)(just run when extracted: \hp\swpackages\hpsum.exe ):

Proliant MLDLSL 2013090

Re: ProLiant DL380p Gen8 Server missing Base System Device driver

LuisMora — Mon, 31 Mar 2014 14:53:52 GMT

Please read the following post.

I resolved this issue.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/mostViewedDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_efb5c0793523e51970c8fa22b053ce01=wsrp-navigationalState%3DdocId%253Dmmr_kc-0109142-5%257CdocLocale%253Den_US&javax.portlet.tpst=efb5c0793523e51970c8fa22b053ce01&sp4ts.oid=5177953&ac.admitted=1396276191561.876444892.492883150