topic Re: iLo4 and 'alertmail' in ProLiant Servers (ML,DL,SL)

iLo4 and 'alertmail'

Robo — Mon, 15 Jul 2013 10:17:09 GMT

Hi all

My ongoing woes with iLo4 - can anyone help with the config of alertmail? I have tried all manner of configurations but am unable to get alertmail to send out any email (even tests). I'm assuming this is the new way to get email alerts of hardware issues since the software was excluded on the Gen8 that used to do this?

many thanks!!

rob

Re: iLo4 and 'alertmail'

Oscar A. Perez — Mon, 15 Jul 2013 19:25:40 GMT

What iLO4 firmware version? Do you have Advanced License?

Mine is running 1.22 and I get lots of spam from my iLO4 since the server is being used by others for testing.

Re: iLo4 and 'alertmail'

Robo — Mon, 15 Jul 2013 19:57:51 GMT

It's v1.20 and it is an advanced license. What config are you using for your smtp server etc?

I've tried the local server, the relay server of the ISP and direct to my exechange server without any luck.. ;-(

Re: iLo4 and 'alertmail'

Oscar A. Perez — Tue, 16 Jul 2013 13:34:13 GMT

Are you using IP address for the SMTP server?

Re: iLo4 and 'alertmail'

Robo — Tue, 16 Jul 2013 13:40:57 GMT

I've tried IP address and DNS names to no avail...

Re: iLo4 and 'alertmail'

Jimmy Vance — Tue, 16 Jul 2013 15:10:39 GMT

What little bit I've played with this feature, depending on your SMTP server you may need to put in a valid domain for the "Sender Domain"

Re: iLo4 and 'alertmail'

Daren Friday — Mon, 05 May 2014 07:48:26 GMT

Did you ever get it working. I have the same issue

Re: iLo4 and 'alertmail'

BrownTech — Mon, 05 May 2014 13:54:09 GMT

i've got this working if anyone wants a doc on it let me know....

Re: iLo4 and 'alertmail'

jackie-123 — Mon, 16 Jun 2014 13:10:08 GMT

could you Please share the documents as we are facing the same problem.

My iLo networks lies on a vlan with A domain whereas

SMTP Server lies on another vlan with B domain.

we configured to accept the traffic from valn A and B and routing is configured also.

It would be appreciate if you can share your experiences on setting the alert email

Thanks.

Re: iLo4 and 'alertmail'

andreirk — Fri, 11 Jul 2014 14:57:15 GMT

I'm getting this is if try to configure it to work with a linux email server:

2014-07-11 14:05:55.069224500 1157 tls plugin (init): ciphers: HIGH:!SSLv2
2014-07-11 14:05:55.072548500 1157 tls plugin (init): ciphers: HIGH:!SSLv2
2014-07-11 14:05:55.083127500 1157 tls plugin (init): ciphers: HIGH:!SSLv2
2014-07-11 14:05:55.088721500 1157 check_earlytalker plugin (connect): remote host started talking before we said hello

2014-07-11 14:05:55.089003500 1157 logging::logterse plugin (deny): `<ip address> <server name>

check_earlytalker 902 Connecting host started transmitting before SMTP greeting msg denied before queued
2014-07-11 14:05:55.089133500 1157 450 Connecting host started transmitting before SMTP greeting
2014-07-11 14:05:55.089269500 1157 click, disconnecting
2014-07-11 14:05:56.047857500 2945 cleaning up after 1157

Re: iLo4 and 'alertmail'

waaronb — Fri, 11 Jul 2014 16:44:20 GMT

It sounds like the ILO isn't waiting for the server message, whatever it might be, before sending stuff. Normally that would be a sign of some spambot, but in this case it seems like the SMTP sender on the ILO just isn't very patient.

It's a somewhat common technique that email servers might use to flag potential spam: introduce some variable delay between when the connection is made and when whatever text is sent to the remote system, indicating it's ready. Systems that try and send stuff before then are *probably* (but not always) some spambot infected system. A well behaved client will wait.

If your email server isn't public you could try disabling that feature if possible (the "check_earlytalker" plugin it mentions). Although I'd be a little surprised if ILO wasn't actually waiting... You could try and sniff the traffic and see if that's what's actually happening. Or at least disable that check, see if it works, and then bug HP for a fix, because really, it's not cool to start jabbering away before the SMTP server greets you. :)

Re: iLo4 and 'alertmail'

BAC_EBP — Thu, 07 Aug 2014 09:23:10 GMT

Make sure you have entered an Domain Name under Network -> iLO Dedicated Network Port -> General

Otherwhise your <Mail From> - Adress for AlertMail will look like <Hostname>.@<SenderDomain>
Note the point between <Hostname> and @, this will cause Exchange Servers (Exchane 2013) to discard Alert Messages from this sender.

If you enter an Domain Name it just works fine.
Your <Mail From> - Adress will look like <Hostname>.<DomainName>@<SenderDomain>...

Also make sure to use the IP-Adress instead of DNS-Name of the Mail-Server if you have not defined any internal DNS-Servers in Network -> iLO Dedicated Network Port - IPv4 Settings .

Re: iLo4 and 'alertmail'

YujiEda — Wed, 10 Jun 2015 08:15:17 GMT

Hi all,

I was also the same situation.

It has been solved by the use of SSH and command.

example

cd /map1/oemhp_alartmail1

oemhp_alartmail_email=test@test.co.jp

Re: iLo4 and 'alertmail'

YujiEda — Wed, 10 Jun 2015 08:39:52 GMT

sorry,

There was a mistake2.

cd /map1/oemhp_alertmail1

set oemhp_alertmail_email=test@test.co.jp

Re: iLo4 and 'alertmail'

mcse4hugh — Thu, 08 Oct 2015 16:12:41 GMT

Your doc on setting this up would be great!

Re: iLo4 and 'alertmail'

Paul-W — Fri, 07 Jul 2017 11:17:03 GMT

Greetings mate. a copy of the doc would be very much appreciated.

Re: iLo4 and 'alertmail'

KP23 — Thu, 16 Nov 2017 17:21:09 GMT

That is exactly the fix [assuming all others are setup correctly ] that worked for me.

Thanks !

Re: iLo4 and 'alertmail'

Runawayace — Thu, 11 Jan 2018 12:17:16 GMT

Can you please send me the doc that you have with the fix for this that worked for you?

Re: iLo4 and 'alertmail'

Jimmy Vance — Thu, 11 Jan 2018 16:42:07 GMT

Unfortunately it doesn't appear this user has ever logged back into the forums since making this post in 2014

Re: iLo4 and 'alertmail'

RyanTausch — Fri, 02 Feb 2018 21:48:35 GMT

Confirmed the suggestion above "adding domain to network/general" works!

For whatever reason if the domain name field is blank under iLO Dedicated Network Port/General the Alertmail Function will not work. Also note, if your ipv6 or ipv4 is set to DHCP, the domain field is greyed out. Be sure you uncheck the ipv4 or ipv6 option "Use DHCPv6 Supplied Domain Name"

ilo4 DL380 G9, ilo fw is 2.50