topic Re: Help - harddisk sas not detected when install windows 2008 r2 in HPE ProLiant Servers (ML,DL,SL)

Help - harddisk sas not detected when install windows 2008 r2

no_name — Tue, 17 Jun 2014 13:02:48 GMT

Hi there,

Need help please.
We just bought e320e g8, and add 2 harddisk 450gb sas.
I've configured raid 1 (i found the system use p222 as smart raid).

When install windows 2008 r2 enterprise, the windows can't detect the hard disk.

I'm pretty sure already set:
- boot sequence order: cd rom, hdd
- hdd boot controller: (1) P222 raid, (2) p120 raid
On f9 menu.

And on raid menu (by pressing f5), i did:
- configure raid 1.

Kindly please help how to make the harddisk detected by windows installation. Thanks in advance

Re: Help - harddisk sas not detected when install windows 2008 r2

Jimmy Vance — Tue, 17 Jun 2014 17:42:55 GMT

Sounds like the B120i is still cabled to the drive backplane. Make sure the cables from the backplane have been moved from the embedded B120i to the P222 card? The B120i doesn't support SAS drives.

Re: Help - harddisk sas not detected when install windows 2008 r2

no_name — Tue, 17 Jun 2014 23:08:18 GMT

Hi jimmy,
Thanks for reply.
Do i only need to move the cable,or need another step/setting?

I'm not familiar with HP hardware. Usually we bought DL380 which is already preinstalled smart array that support sas. I only need to plug the hard drive and configure the raid as I want.

But on the dl320e (ours is DL320e G8, not dl320e g8 v2), after i configure the raid, boot from cd windows 2008 r2 enterprise, the installlation xd can't detect the hard drive.

Need help. Thanks in advance

Re: Help - harddisk sas not detected when install windows 2008 r2

Jimmy Vance — Tue, 17 Jun 2014 23:23:31 GMT

Yes, the only thing that needs to be done is move the backplane cable from the port on the system board to the port on the P222. I'm going under the assumption that when the P222 was installed the cable wasn't moved

Re: Help - harddisk sas not detected when install windows 2008 r2

no_name — Tue, 17 Jun 2014 23:27:53 GMT

Hi. Ok i'll look then. I'm still outside of the office.
Is there manual instruction related this? Sorry for my basic question.

Thanks

Re: Help - harddisk sas not detected when install windows 2008 r2

no_name — Wed, 18 Jun 2014 01:53:07 GMT

Hi,
I've looked and found that the cable has been attached to the the card.
P222 has been set to ctrl 1 on f9/boot controller order.

Any advice please? Thanks

Re: Help - harddisk sas not detected when install windows 2008 r2

no_name — Wed, 18 Jun 2014 10:40:52 GMT

Hi.
Just wanna give update.
I change sata controller to AHCI (before: smart array b120i).

Then try to install windows. It's works. But is it normal that the fan sound quite loud?

Need advice please. Thanks

When i installed under intelligent provisioning, always show an error. Current intelligent provisioning version is 1.50

I've attached screenshot for the error message

Re: Help - harddisk sas not detected when install windows 2008 r2

no_name — Mon, 23 Jun 2014 01:51:12 GMT

Hello there? Anyone help pls?
Thanks

Re: Help - harddisk sas not detected when install windows 2008 r2

Jimmy Vance — Mon, 23 Jun 2014 13:48:27 GMT

Set the P222 as the boot controller, and also set the array as the boot LUN

Re: Help - harddisk sas not detected when install windows 2008 r2

no_name — Mon, 23 Jun 2014 14:09:07 GMT

Hi. Thanks for reply.

I've set the p222 as the 1st boot controller.

Just wanna make sure that I'm on the right track, I did:
Set the sata mode as AHCI ( before: p120i...)
Set the 1st boot controller to p220

If I'm on the right track, then how to make sure the raid is working properly?

Thanks in advance.

Re: Help - harddisk sas not detected when install windows 2008 r2

Jimmy Vance — Mon, 23 Jun 2014 14:39:53 GMT

you shouldn't need to change the mode of the embedded controller, but it won't hurt anything if you set it to AHCI mode.

When in HPSSA you should see both controllers (unless the B120i is in AHCI mode), the B120 shouldn't show any disks attached, and the P222 Should show the disks and the raid level of the array you created

Re: Help - harddisk sas not detected when install windows 2008 r2

no_name — Mon, 23 Jun 2014 15:38:24 GMT

Hi.thanks for quick reply.

Yes, on the initial display, the system detect both controller and exactly with your describing. So this is normal? I mean this indicate all thing going right on the track?

Thanks.