topic Re: RBSU don't start with F9 in ProLiant Servers (ML,DL,SL)

RBSU don't start with F9

AboutMe — Sun, 05 Oct 2014 18:21:23 GMT

Hello everybody,

i have ML350e Gen8 5U Tower Server.

My problem is that i can not enter the RBSU. If i push F9 (or F1, the same problem) ,after the POST, the monitor goes to standby and the servers fans get very loud for a short time. The monitor shows nothing after the POST.

I updated the BIOS firmware to the last version.

I reset the NVRAM and RBSU over Intelligent Provisioning and over the system maintenance switch.

(switch 6)

The version of Intelligent Provisioning is 1.4. I try to Update to 1.6.1 with CD and over the option Firmware Update in Intelligent Provisioning, but it shows only error.

Here is a video with the problem.

https://www.dropbox.com/s/snkdjladst8a4fn/20141005_003018.mp4?dl=0

Thank you

Re: RBSU don't start with F9

Jimmy Vance — Mon, 06 Oct 2014 03:31:36 GMT

Try booting from the backup ROM

Steps for manually booting bckup ROM

1. Power down the server

2. Set positions 1, 5, and 6 of the system maintenance switch to On.

3. Power up the server

4. Wait for the server to emit two beeps.

5. Power down the server.

6. Set positions 1, 5, and 6 of the system maintenance switch to Off.

7. Power up the server

Re: RBSU don't start with F9

AboutMe — Mon, 06 Oct 2014 10:27:27 GMT

Thank you for the quick reply.

I set the positions 1, 5, and 6 to On.

Then i started the server and it goes beep (5 sec. long).

After that the server is for some seconds quiet and then goes beep again. The server deadlocks in this loop of quiet and beep till i power off.

The server don't show the POST.

After that i set all switches of the system maintenance to Off and power up the server.

But the problem remains.

The rom check in Intelligent Provisioning show no error.

I have no Idea. :-(

Video : (Turn down the speaker )

https://www.dropbox.com/s/scqwoectyv7eykb/20141006_121549.mp4?dl=0

Re: RBSU don't start with F9

Jimmy Vance — Mon, 06 Oct 2014 12:21:58 GMT

Sounds like it is time to call HP support. Probably a system board swap.

Re: RBSU don't start with F9

AboutMe — Mon, 06 Oct 2014 17:42:46 GMT

I think so, too. :-/

Thank you.

Re: RBSU don't start with F9

Hazem Bahgat — Wed, 08 Oct 2014 08:49:28 GMT

Greetings,

i would like to know the version of firmware you have installed,

but i still recommend to install the latest SPP, which has lots of fixes

see the following link:

http://h17007.www1.hp.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx

Re: RBSU don't start with F9

AboutMe — Wed, 08 Oct 2014 09:58:38 GMT

Hello again,

I try to install the SPP, but a error message is displayed.

I've spoken to the Support-Center. I get a new system board, now.

Thanks for the help.