topic Re: Can I lookup server system specs by serial number? in ProLiant Servers (ML,DL,SL)

Can I lookup server system specs by serial number?

SilvertipIT — Wed, 16 Jan 2013 04:59:41 GMT

Trying to find information about an old system I am taking over. I would like to get information like the system specs and maybe some diagrams.

Regards,

P.S.This thread has been moved from ProLiant Servers - Netservers to ProLiant Servers (ML,DL,SL) -HP Forums Moderator

Re: Can I lookup server system specs by serial number?

srlg — Wed, 13 Apr 2011 23:38:24 GMT

no , don't think

Re: Can I lookup server system specs by serial number?

Keith Boddy — Thu, 14 Apr 2011 21:48:38 GMT

Hi there,

I don't think so with the serial number. But, if you get the server Model (ml350g4, ml150g2, etc) and maybe have a part number (123456-001), you could check the 'quickspecs' for the model info, which will list all the options for the server at that time - and if you're lucky maybe a SmartBuy model number that at least includes a few specific things included in that specific 'package'.

Regardless, the quickspecs would be the way to go. Google the model number (ml350 g4) followed by quickspecs and you're sure to get results fast.

Re: Can I lookup server system specs by serial number?

Alt-WN — Tue, 17 May 2011 15:44:09 GMT

Does anybody have quickspecs or any feature description of my model from ProLiant ML150 G6 family:

ProductNo: 470065-301 ?

The available QuickSpecs contain only models 466133-xx1, 466132-xx1, 466131-xx1.

Thanks.

Re: Can I lookup server system specs by serial number?

Derek Balling — Fri, 03 Jun 2011 10:37:14 GMT

No, and this is one area where HP could *really* take a cue from Dell.

If I've got the Dell serial number, I can go to their web site, and it'll give me the "as-shipped" specs for that box, including any/all options and customizations made to it on the factory floor.

Doesn't seem like it should be all that hard for HP to do that, especially since they already keep track of that information in a database for support-verification purposes.

Re: Can I lookup server system specs by serial number?

Rex Easter — Tue, 29 Sep 2020 16:21:48 GMT

Try this site.

https://support.hpe.com/hpsc/wc/public/home

Re: Can I lookup server system specs by serial number?

Marcsherman — Wed, 04 Jul 2012 16:32:31 GMT

Use7377wm9. I need the spec on this? What is the mem configuration?>

Re: Can I lookup server system specs by serial number?

taken — Tue, 11 Dec 2012 23:43:25 GMT

FQ563AAR#ABA MX885005WY

Re: Can I lookup server system specs by serial number?

SONJA123 — Tue, 15 Jan 2013 05:46:30 GMT

CAN I LOOKUP SERVER SPECS BY SERIAL NUMBER. Can I

Re: Can I lookup server system specs by serial number?

marc756 — Mon, 17 Aug 2015 06:47:07 GMT

@Derek Balling wrote:
No, and this is one area where HP could *really* take a cue from Dell.

If I've got the Dell serial number, I can go to their web site, and it'll give me the "as-shipped" specs for that box, including any/all options and customizations made to it on the factory floor.

Doesn't seem like it should be all that hard for HP to do that, especially since they already keep track of that information in a database for support-verification purposes.

This is something that annoys me for years.

@HP: It won't be a big deal for you to get this feature implemented since the information about all the servers is already available. Please get this done.

Re: Can I lookup server system specs by serial number?

Torsten. — Mon, 17 Aug 2015 09:28:45 GMT

Use http://partsurfer.hpe.com and type in the serial, this gives you the BOM list.

Re: Can I lookup server system specs by serial number?

Breakthrough_21 — Sat, 04 Dec 2021 02:47:00 GMT

Thank You! Hey, hpe, why is this so hard?

It should be a one-click link from your support page.

Re: Can I lookup server system specs by serial number?

John Gerland — Tue, 27 Sep 2022 17:54:37 GMT

Is there a new link to this? Getting a 404 error.

Re: Can I lookup server system specs by serial number?

John Gerland — Tue, 27 Sep 2022 17:59:00 GMT

Needs to be specified as https://partsurfer.hpe.com