topic Re: Proliant Support Pack (v6.10) Install Problems in ProLiant Servers (ML,DL,SL)

Proliant Support Pack (v6.10) Install Problems

Dave Bullamore — Thu, 06 Feb 2003 22:01:07 GMT

Scenario: Proliant 3000 running NT 4.0/SP6a.

While trying to run the PSP, I receive the message "Setup is unable to load a setup DLL" about midway through the setup. I acknowledge the error and the setup proceeds. When complete, the CPQ Agents (only) have been updated. However, none of the CPQ drivers get updated. Has anyone else experienced this? If so, what was the resolution?

TIA, -Dave

Re: Proliant Support Pack (v6.10) Install Problems

Eric_76 — Fri, 07 Feb 2003 00:42:54 GMT

upgrade your bios
but again it is normaly the other way no Agent and only some of the drivers.
not sure about 3000 and 6.10 management cd but this exist when I did 4.xx to 5xx not sure which one..

Re: Proliant Support Pack (v6.10) Install Problems

Theo Hill_1 — Fri, 07 Feb 2003 01:17:34 GMT

The 6.0 and 6.1 Smart Start CD's are not supported in these boxes. Mainly G2 systems and above only. Try using a 5.5 Smart Start CD.

Re: Proliant Support Pack (v6.10) Install Problems

JohnWRuffo — Fri, 07 Feb 2003 13:58:58 GMT

Just saw this about the update... have a read:
http://www3.compaq.com/support/reference_library/viewdocument.asp?dt=3&source=EM021204_CW01.xml

Re: Proliant Support Pack (v6.10) Install Problems

JohnWRuffo — Fri, 07 Feb 2003 14:00:34 GMT

oops... and:
http://www3.compaq.com/support/reference_library/viewdocument.asp?dt=3&source=EM021204_CW02.xml

Re: Proliant Support Pack (v6.10) Install Problems

Dave Bullamore — Fri, 07 Feb 2003 14:34:52 GMT

Many thanks to all for the responses. I will give the 5.5 SmartStart CD a try.

Regards,

Dave